Target — Local services in Sherman

My wife, unfortunately left her credit card at a register on 4-4-16. When she called the store she told them her situation. Employee was professional and asked her to describe the card and asked for the middle initial. Then informed her that they had the card and it was turned into the mgr. AWESOME!! This was in the evening and we reside two hours away from this Target. My wife contacted target and asked if they would keep the card secured until she could get back there the next day, obtained the manager's name etc. Target employee's involved were very helpful. AWESOME!!! So the next day my wife drives two hours to Target in Sherman Tx, this time with only our infant and not all six other children. She arrives and is informed that her card has been destroyed, she then asks for proof that the card has been in fact destroyed and is informed that a subpoena would be required to provide proof!! Really a subpoena?? Target did not ask local police if the card should be destroyed? Target did not contact the bank the card is issued from, even though all required information is on the back of the card. Target employee/manager just decided to destroy the card, and now say they would need a subpoena to provide proof! Target, you had my wife's name and phone number, there was no attempt to contact her. I will be looking for the $50.00 you owe me for fuel. I applaud you on securing the credit card, but you Failed miserably on your...

This is like the third time I've gone to this particular Target. And I have been blown away by the level service, the customer service, and amount of stocking done by this store.

The go out of their way to help you and are courteous. The store is clean and well-stocked. And there is plenty of handicapped parking. Also amid the covid-19 virus, Target puts the customers Safety First!

They have a dedicated person whose only job is to make sure every single basket that comes in is sanitized, including the motorized baskets for the handicapped!

The customer service managers are dedicated to seeing that the customer goes through the line quickly and safely. Even to the point of opening up the customer service desk to check out handicapped customers. I know this firsthand as this happened to me and my roommate!!!!

You do not see empty shelves all over the store like in Walmart. The quality of the goods in the store is better. I do wish that Target would put a store in Gainesville and then push Walmart out of business in this area.

It may not be known by all but in supporting Walmart, you're supporting China and that's the country that covid-19 comes from. Much better to support a business that does not support China...

I purchased several hundred dollars in bedding/other household items from this store on Saturday, 7/23. I came back the following day to return a $15 table runner that turned out to be too short (I had removed it from the ribbon that came tied around it to try it out, then tied the ribbon back around it when I decided to return it). The returns desk refused to take it back because the SKU/label on the ribbon was apparently for another $15 table runner of exactly identical dimensions, just a different patterned print- a complete analogue of the one I had purchased, but with jungle/rainforest print instead of geometric. Probably a previous return that was incorrectly repackaged by the staff at this store.

Megan and the other lady at the desk were completely condescending and unhelpful, pointing out that the item I wanted to return didn’t match the print of the item on the SKU (Okay.), treated me like a criminal, and told me it was “prerogative” when I advised her of my intention to file a complaint. I’ve never seen less desire to help a customer. Not the quality of service I would expect...