James Avery Artisan Jewelry — Local services in Sherman

If I could leave zero stars I would. The location shares a sidewalk and wall with Target. This morning my two boys who are 1 and 3 went in there excited after our trip to target to pick gifts for their wonderful mom (my wife). We wanted to solidify our purchase by getting mom a much deserved charm bracelet with 3 charms to add that represented each one of us. Because it was just me with the boys and it was about 24 degrees Fahrenheit outside, I opted to run into the store with my target cart and two kids sitting inside. I didn’t want them running around the store in respect to them and we knew exactly what we wanted. As soon as we walked in a woman with short blond hair very rudely came to us and said we needed to leave because the cart is “not their property.” I was shocked…I mean if i had taken my stroller in there(it was at home), that isn’t their property either, but that would make it okay? I pleaded that we knew what we wanted and we just wanted to make a purchase. We were t window shopping. I said “don’t you want my business.” The lady responded with I don’t care you have to get the cart out of here. I then decided to leave and said “fine, I just won’t buy anything.” She waived her hand up in the air and said “whatever.” I’ve been a loyal James Avery customer for over 22 years. I got my first necklace with a cross from them when I turned 14 and had been shopping ever since. This particular location is always slow so you’d think they would do what they can to get customers to purchase. As I recall, the same lady is always in the back trying to avoid people and I’ve had to go tell her in the past that I want to buy something....

Never has this store let me down! Whether it’s for myself or a gift these wonderful people are out for perfection and everything is always perfect! You can order online or shop at the store! You may always take your beautiful James Avery jewelry to the store and they will make it look like new again when they clean it! If you are looking for something totally beautiful something totally you and absolutely unique James Avery is the place to go!! Thanks JA one...

I have dealt with James Avery for 30 years. They are fantastic artisans! The staff in the Sherman store are awesome. When a mistake was made during Christmas by a temp employee one of the full time girls was able to take care of the situation in 5 mins, letting me complete a ring set I had wanted for...