Jewelry Outlet Smithfield — Local services in Smithfield

BEWARE: My son bought a bracelet that he had to have re-sized twice because it wasn’t sized correctly when he purchased it. The jeweler was VERY nasty because he had to re-size it again. He raised his voice and got very rude because he had to re-size something that wasn’t done properly the first two times. I explained to him that we told the woman helping us how many links to remove and when we came to pick it up and my son tried it on, we realized they never removed the correct number of links. My son was home not even 3 hours and the link broke off from the bracelet. You can tell it wasn’t attached properly. Myself and my family will never go back to this place again. The prices are not worth the attitude or shotty work! Update Brought the bracelet to a different jewelry store to repair it, they said that MULTIPLE links were cut and...

They are absolutely horrible people to do business with! Brought in a rope chain to be fixed and he told me “if it can’t be fixed we’ll replace it and exchange it. We’ll I get there to get it, and pay for it. So at this point I get back to my car and I get to looking at it and it’s still stretched out and broke so I took it back into the store and he went back on his word and said there was nothing they could do. We went back and forth for 10 minutes because if I pay 400-500 dollars for a chain then 45.00 to get it fixed I should be satisfied with how it was fixed. WAS NOT IMPRESSED AND WILL NEVER BE GOING BACK. ALL THEY WANT IS MONEY, be...

My daughter and I were in the market for the perfect ring to celebrate her upcoming milestone. From the beginning Nadia was very welcoming, attentive and knowledgeable. Her customer service is exceptional! She took the time to show my daughter all the different styles of Quinceañera rings and explain each ring in detail. The owner was present during our shopping experience and kind enough to provide us with a discount. I highly recommend Jewelry Outlet and plan on returning for...