Our granddaughter had a great time at Urban. The big downside is the food service. It was not a real busy day and the concession stand put a sign up saying that there is a 45 minute wait for food. I know they do a lot of parties but the walk up customer should be just as important. Fortunately, we only waited 20 minutes for a pretzel…If you cannot provide for your customers, at least let them...
Read moreGreat place for kids but this location needs to be cleaned!! I don't know if it was a busy night but trash was everywhere. Dust all over the place anyone with allergies take your meds or something before you go. No hand sanitizer in wall appliances. Please dust and provide hand sanitizer ASAP! The kids will have a great time because kids are not worried about that but it wouldn't hurt to refresh...
Read moreThey got the best staff the 3 guys they have on weekends Kai, Marquis,& Javion are the Best and very professional. They ensure everyone has fun and are safe. They do not tolerate any nonsense. I am a father who comes with 2 of my children and I know we will always be safe and have fun as long as...
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