Hive Baby & Children's Boutique Spring Lake — Local services in Spring Lake

I agree with Michael’s review, the customer service at this store is nonexistent and consistently incredibly rude. We’ve also spent thousands of dollars here for our kids and gifts, yet I’ve walked in many times without even a simple hello, straight ignored. Yet today, before I even got in the door, I was approached immediately and told to put my drink down - no greeting, nothing. Can’t greet your customers but can tell them what to do before they even get fully in the door? Once, a command strip with clothes hanging on it fell and instead of apologizing, the woman grabbed it from me with an attitude and said that’s never happened before. We’ve tried to support this small business, but after repeated poor experiences, we agreed today that we won’t be back and will be recommending other boutiques to friends and family. I’d recommend ordering directly from the brand or another boutique where you feel welcomed, not like a burden. Other children’s boutiques that we shop at remember our names, appreciate our business and welcome us in warmly. Based on other reviews, we aren’t alone with this experience. I think the owner and employees need a LOT of training on how to run and operate a small business, especially...

Store is nice it’s small with good brands but older woman on staff is rude. Not very welcoming. No hello or can I help you. I’m a grown women and all she said was mam I need to ask you to put your ice cream at the front window in a nasty tone as if speaking to a child. I have no problem with that - I understand some stores are no food aloud. But the way it was said was very rude and I will not be purchasing anything from there again. No goodbye or have a nice day either and store was totally empty. Customer service is everything and I was very...

My wife owns a store in town and shops here all the time. She went in with our kids today to buy a birthday gift and outfits for the kids and the woman working here rudely went up to her and made her buy a cheap stuffed animal because my 1 year old picked it up for a few seconds. $37 for a little cheap stuffed lobster. Said it’s store policy. They paid and left. So don’t bring your kids here…. Spent thousands before won’t...