Anytime Fitness — Local services in Springfield

Pros: The gym is nice; it's conveniently located on Dirksen. It has plenty of equipment and event some equipment that some gyms do not have. I did not find any issues with the cleanliness or condition of the equipment. It's open 24/7 so that is always a plus. It is also in a safe location. Jamal, the owner is cool and he practices what he preaches. Cons: My low rating is based on two things: their billing company and their unfair fees. I set my membership to cancel. Went in person to sort it out. Understood what was needed to be paid in order to cancel (two more billing cycles for my membership and my spouse's membership). So far so good. However, I was still billed for "club enhancement fees" event though my membership was being cancelled. Thus, I ended up paying more than what was agreed upon. Their billing company, ABC, is also a pain in the butt. Long waiting times on the phone, agents unable to help. They told me to go to the club to sort any issues with fees and payments as there was nothing they could do beyond just taking my money. At the end, I was able to sort things out with someone from ABC and fully cancel my memberships. It was a frustrating, unclear, and long process to cancel. Should you decide to cancel, make sure you do with more than 30 days notice. They will get you if you don't give them adequate notice. Read the fine print of your...

I would not recommend this gym to anyone false advertisement, You have to pay 25$ Just for a trial membership when on their site it claims to be a free trial membership. The 25$ Fee is for a key to access the gym because staff their isn't staffed 24/7, I talked to customer support on the phone when asked them about a free trial membership and that's what they told me. False advertisement. Very disappointed in this gym I was looking forward to doing a trial membership...

showers are disgusting, there’s so much faulty/broken equipment, it’s not even funny. i’ve been coming to this location for roughly 4 months or so and not a single piece of equipment has been repaired. weights are also not organized, you can’t expect every single member to have good etiquette and sometimes you’ll have to put a little TLC into ur gym. I’m not trying to talk down on any of the trainers here but it’s very clear none of them care about...