Smith's Billiards — Local services in Springfield

This place needs a lot of work. I was originally going to eat at Theodore's but the place was packed and advised me to go here instead. Big mistake.

My date and I started off by ordering drinks. My date requested 3 different drinks advertised on their menu. The waiter told her none of them were available. She ended up ordering a lemon drop and I ordered a rum and coke.

The drinks were made horribly. Hers was nothing more than straight vodka with a lemon wedge dropped into a martini glass. Mine was a 12 oz glass filled with ice and barely any rum. I didn't even get a slight buzz off of it.

We ordered sandwiches and that wasn't any better. After 25 minutes had passed, I asked the waiter to check on our food. Moments later he brought back our food. I ordered a pulled pork sandwich. My date ordered a chicken sandwich.

The pulled pork sandwich was cold and had soggy, untoasted buns. My date said her sandwich was fine.

There wasn't many people in there, maybe 30, but the acoustics were horrible. It was as loud as if the place was packed. The bathroom was also disgusting.

I will say the actual building has a nice setup. It has many pool tables, shuffle board, fooseball, and darts.

Overall, this place has great potential but a lot of ground to make up! If the service wasn't so poor, I would consider bringing friends and dates here. In the current condition, I advise all to...

Nice space with plenty of room, decent food. However the short little miniature bartender who is always on a power trip should learn some manners or get a new job that does not involve any customer service. I was there on a saturday night for a get together with old friends and we were playing the golden tee golf video game. They hold live tournaments on this machine that gives you a chance to win money, I was in first place with 3 holes to go which would take about 10 min to complete. At 130am, this short man waddled over to the machine and unplugged the game without even as much as a glance, let alone a question to see how much time we had left. The bar was closing in 30 min, we were spending money there for 3 hours prior to this and would have had plenty of time to finish. I do appreciate him wanting to finish up and close for the night but some common courtesy would have been...

I love this place as it has more of a Bar & Grill feel instead of a pool hall. Yes, there are many pool (Billiard) tables and a couple of Table Shuffleboard games, but also a bar and a lot of tables, which you can move around depending on the size of your group.

The rotating beer taps are awesome, every night I have come here I have had many options to choose from, especially local brewers. The food menu, while limited, is excellent, all the food comes up from Theodore's, which has incredible food, I just wish they had more choices on the menu! I have had the Smoked Wings every time I have been there- they are excellent! Nachos are good as well.

The staff are helpful, attentive and friendly, service is quick, food is hot and beer is cold!

If I lived here, I would be at Smith's several times a week, but I will just have to make more visits to...