Marshalls — Local services in Sunset Hills

I had a horrible experience at Marshall's today I love their deals but when I got to the register I don't know her name but this Asian lady she asked me did I want to use my credit card so I can get a discount so I forgot my credit card at home so she asked me I can still sign up for and I told her no she kept harassing me and saying oh you so pretty oh you could do good just kept harassing me and I was about to cry I don't know who this lady is but she is a horrible front desk register person. please look out for her she would harass you and dog you out and didn't apologize no one in that store apologize to me it was a horrible experience I will be going back she's not going to keep me away from Marshalls but however I am going to avoid her with all...

I received bad customer service when I went up to return a Christmas gift a hat that I had a receipt for and wasn't within the window and had to argue with the manager who was really rude I feel sorry for anyone who has to deal with her she was an African American lady. Finally I got a manager who would help me that came up and it was just a huge ordeal ridiculous really. It turned out it was the cashier's fault who checked me out a month sooner that messed up and ring up the item three times in a row instead of checking out each $30 hat separately. Avoid...

Come-on Marshalls you can do better, the store was a mess, things weren't organized, open packages, mislaid items just really messy, reminded me of Goodwill.... And what about the prices. We all know Marshalls is a closeout store, they buy their merchandise wholesale from the discontinued lines of Major Brands, closeouts and seconds rate items with small defects. When you're asking 75 to 80% of retail. I might as well Buy the real thing at a regular store instead of going to a discount store. You used to be 50% or less of retail....