This is a very good Marshall’s. Always stocked with good quality items at good prices. Cashiers are always very helpful and friendly. My only issue with this store is the older male manager. On two separate occasions so far, he has made both me and my mother feel very unwelcome in the store. When I was shopping with my mother, and testing the chairs and ottomans, he followed us around the store and told us not to sit on the chairs because he doesn’t want them to be made dirty or greasy. Very insulting to say to your paying customers. Then when I went by myself recently, he followed me around the store for at least half an hour; showing up in every aisle I went in and said a similar statement about sitting on the chairs to another family that was testing the chairs. Both my family and this family left the aisle immediately and didn’t buy any chairs. The manager then goes behind us and fixes the placement of everything we touched. Very unwelcoming and insulting in an otherwise...
Read moreI have shopped at Marshalls (and TJMaxx, same company) for decades, in different cities I lived in. It is hands down one of my favorite places to go on a treasure hunt as you truly never know what you might find! I can tell you to this day every "find" I've snagged from clothing to bedding, cookware, dishes, gourmet foods, shoes, etc. I probably still have every piece, too. I am a super picky shopper and can go thru an entire mall and come out with nothing. That is not the case with Marshall's. It takes a LOT of will power to limit myself. This is a good Marshalls, the employees do a good job keeping things neat, clean, etc. The customers seem to be more respectful, too, as in they don't make a mess of the place. The merchandise selection and quality have really improved over the years and you can't beat the...
Read moreOctober 7, 2022. Marshalls is hiring, because the cashier who checked me out needs to be fired. I paid with a gift card, and the balance was about two dollars and change. The young girl asked me if I had the money to pay! We had already had words so this was an unnecessary statement. She proceeded to tell me about the gift card balance procedure. Granted I told her I don't want to hear it. I'm three times this girls age and I've experienced several situations. Our young folks are losing their respect for their customers. Then another cashier proceeded to smirk talk with this cashier in reference to me.....Reporting this complaint.
Customers are NOT always right, but employees should always be be courteous to customers. I've been an undercover shopper for companies before. Marshalls is hiring. Two...
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