Gulf Wind Shopping Center — Local services in Tallahassee

Best Buy-Ordered online for curbside pickup. When I was ready to pick up I responded to the text I received saying it was ready. A link in the text opened a webpage where the make and color of my car was asked and I replied. When I arrived at the store there were signs at the curb in front of the store saying parking for curbside pickup. Sign says 5-10 minutes and someone will be out with the order. So, I waited a while...more than 10 minutes. Another customer came to my car window and said if I was waiting for curbside pickup that I might as well go inside. She said she waited nearly an hour. She said she told them another customer (me) was waiting outside. So, I waited a few more minutes. Finally, I moved my car into a parking spot and went inside. I went to the pickup counter. There were 3 employees and zero customers at the counter. They were laughing, talking and apparently unconcerned about any curbside service. I ordered a video game from Best Buy because the price was the same as several other places but I could pick up the same day. So I gave two stars for...

Manager is not customer friendly. I shop best buy before Amazon to give a B&M retailer a chance against eTailers.. reconsidering after the latest experience.

Went there to get a MacBook pro... Did not price match to Amazon(yes it was sold by Amazon, not another seller) stating that Amazon will not deliver for 3 days, and he can't match. I told him, check the amount I spent over past 12 months at your location... he did not budge...

Well, then, you keep that MacBook pro sir and I will wait for my Amazon delivery on this one and everything else....

Their recipe of customer friendliness, customers want for instant gratification and price match worked for a while and they started doing better as a B&M retail company however it is starting to feel that they think they "got it" and instant gratification is a big enough differentiator for customers that they will settle for unfriendliness or given a run around on price match.... OK

Other than that... It is...

Great shops and parking. Best Buy, Office Depot, a cupcake shop, and a Chicken Salad Chick are all places I go to in this strip mall. Just don't park there in a lightening storm. For some reason, this parking lot seems to attract lighting like I've never seen, but the parking lot is easy to get to from the access road that comes off of Apalachee Parkway and/or the Governor's Square Mall parking lot. There is also an entrance and exit in the back beside Best Buy. There's a CVS Pharmacy, a DSW, and a Red Robin right next door, as well, on either side. Just be aware that the access road from Apalachee Parkway no longer turns onto Magnolia Street. The city changed that...