Habitat For Humanity-Temecula ReStore — Local services in Temecula

The MANAGERS at this location are extremely rude, uncooperative, raise their tone to clients, they sale merchandise that was purchased and left for later pick up and they impose abusive late fees.since when do someone get a late fee for picking up merchandise purchased? Here there is not appreciation for customers. I highly suggest management to replace the ones in charge at this location. I have seen them humiliate and make women cry and still do not help them. The said to them not to come back or go some where else. The managers are careless. It is sad to see this kind of management now a days where you can just learn to excel at it even from your phones. They refuse to credit back to credit cards, give store credit or pick up an item in a nice way. Totally disrespectful...

The deals are unbeatable. The customer service did not exist! The cashier was rude to the customer in front of me. I was next and the cashier left. The other cashier just stood there. Finally, I turned to my friend and said, " we might as well leave there is no one willing to help." The cashier rudely remarked if you need help say something I am standing right I'm front of you, ask if I need anything. Finally, a worker came over to help and the gentlemen was very nice and quite helpful pulling down 2 rugs for me to ourchase. Maybe the staff are volunteers, and or under paid Either way no reason to be rude to the customers. I was very disappointed in the lady cashiers attitude and will consider if I...

I seen a bunch of things that I wanted to buy that people were donating. Went down every single day to see if the things I wanted were out in the floor yet. It’s been 3 week and non of the things I saw every made the floor. I see workers handing things off to their friends that are shopping. Seems to me the workers are getting what they want.

The employee that works the back that’s balding and wears glasses is very rude. Has the worst customer service. Doesn’t know how to politely say excuse me. Instead with tells me I’m in the way that I need to move out the way. No please or thank you. Think it might be time for...