J D Smith Jewelers — Local services in The Dalles

Randomly stopped by to ask questions about appraising jewelry. They answered my detailed questions about what to have appraised and how the value of gold is. A day later I stopped by to have a ring repaired and they were thorough with what to have done. Three days later I arrived with a huge bag of jewelry asking what, in their opinion should be insured, covered by homeowners and guestimated value of items. I traded in gold that had broken clasps or I didn’t wear/want. I was able to have a ring repaired with the gold credit and bought some additional jewelry. They gave me HOURS of attention and were patient, professional and informative. Will always...

I had horrible service from the owner Jason when I called to let them know the ring I just picked up is loose ( mind you I took responsibility and for leaving the store not noticing it wasn’t right and also told him I would pay to have it done) and the amount of attitude coming from the owner of the store is just uncalled for. The ring had black polish all over and was not cleaned properly when they gave it to me. Originally my point of the call was not to say they did a bad job but to find out what to do next. We still have to get another ring and they just lost...

FANTASTIC! JD and his team were superb in specifically handcrafting accentuations to a customized cross that I had previously made out of 14-karat gold. While this took several weeks, the wait was well worth it with the attention to detail and care that JD and his jeweler colleague put into this project. I have been to their jewelry store previously for some specific watch band sizing on a Piaget Men's Polo watch. The service and their patience is exceptional, as is their work and care undertaken to ensure that their clients specificities are truly...