francesca's — Local services in Town of Cheektowaga

I had my eye on this beautiful black dress but they did not have my size. I assumed I was still a size large and decided to try on the medium and to my surprise it not only fit but it was immaculate on me. That’s not even the best part. I met the manager Jonathan who was a breath of fresh air in an industry of sometimes inexperienced associates who could’ve care less about kindness, service and quality. Not only was Jonathan all these wonderful qualities, he was energy, inspiration and took the time to educate me on a cool way to tie my dress with visuals and practice on a mannequin. I was so moved I not only purchased the dress I walked out with that dress on feeling like a supermodel. Thank you Jonathan for not only being an incredible human being but making my day special, fun and beautiful. I will come back to buy more dresses and just to say hi ❤️🥰😊 Walden Galleria Store...

I love Francesca‘s jewelry and clothing however today I had to return some items that I got online and as the transaction was over they told me that they had to give me a gift card instead of reimbursing my PayPal and if I had returned it in the mail then I would’ve gotten the reimbursement to my PayPal but they didn’t tell me that prior to processing the transaction so even if I did want to actually return them by mail and get it on my PayPal which was what I wanted to do and would have done if they give me the chance they already processed it and gave me a gift card. they should have told me before hand because I wouldn’t have gone through with the transaction and yes I love to shop there and I did utilize the gift card but that’s not the point, I should’ve been made aware of...

Hello World this was a beautiful place to go to. I never ever got my eyebrows done I never ever got eyelashes on. The person that welcome me was the manager Shianne and she was so helpful and so sweet I said okay I can give this place a try. She was very professional she's very knowledgeable she was very patient and she was not rough she was like soft handed she understood that this was my first time and she understood that I might blink or look down she still did it in the glue you cannot see at all and that was my major...