Express — Local services in Town of Clarkstown

Hi, I want to take the time to acknowledge STEPHANE !! The best customer service experience in all the years me and my boys have been shopping there. I started shopping at the Express in Nanuet more( for reasons) but because of xmas shopping I was in the Palisades Mall. I was there the day before and the customer service was pretty bad. I was told that styles I wanted did not exist. That night I got an email about the 50 o/o off. I'm glad I went back the next day because I met Stephane. The styles I asked about the day before DID exist. He went above and beyond! Found the styles and sizes I needed. Ordered everything for me. He is very knowledgeable about the brand!!! Quick and efficient!!!! I hope his district manager knows what a true asset he is to the company!! Just want him to know how much I appreciate everything !! Thank you very much!! Happy Holidays to you. I didn't get the other young mans name that was there that morning with Stephane but he was...

I’ll be honest, I usually shop online— it’s so much easier. We went to the store to make a return and Samantha at the Palisades Center, NY was amazing. She went above and beyond to help us make an exchange instead of a return. My husband and I walked around the store for 20 minutes and couldn’t find anything. We settled on returning, but Samantha went in the back to search for something my husband was looking for and not out on the sales floor. While he was trying on the jeans, Samantha and I talked and she was extremely personable! It was an amazing in store experience that you don’t get when you...

This Express store is a real gem, much better with excellent inventory compared to other ones I have been to in NJ. It was clean and tidy. We spent lots of time going through the women’s clothing, plenty of quality tops. Most of the items did not have any kind of sale.l, so they felt little bit expensive. Fitting room didn’t have line, but the associate from register constantly had to run to open doors for people. But she was very hard working and nice, gave us a discount coupon for our purchase, that made our shopping experience...