I want to thank the wonderful team at Swarovski in the Palisades Mall for assisting me with my purchase. The atmosphere was incredibly positive and welcoming, which made my shopping experience even better. I originally came in to buy a bracelet, but I ended up also purchasing a pair of studs to match the one I chose—thanks to the excellent service and helpful recommendations.
That same day, I had intended to visit Pandora for a bracelet, but after being greeted rudely and receiving poor customer service (despite being a regular shopper there), I decided to take my business elsewhere. I’m so glad I did! I’ve always been a Swarovski fan, and this experience reinforced my loyalty to the brand.
I especially appreciated receiving a birthday coupon along with an October sale discount, which added to the overall great experience. The craftsmanship and attention to detail in Swarovski products continue to impress me. Thank you for...
Read moreI called Sunday for some help on a lifelong heart ring and the woman who answered was extremely helpful. I think her name was Catherine, She had what I was looking for and also put out a few additional options just in case I didn't want what I originally intended to buy. Great saleswoman and made my purchase with ease. Thank you so...
Read moreAny brick and morter needs to step up to compete with online. That means if you do not have it at your store, you should instantly have every stores stock listing. That way you can offer to have the other store hold it, ship it to you or to the store you are currently in. If Swarovski has this it was...
Read more