COACH — Local services in Town of Hempstead

Went to Coach to get a gift for the most important person in my life- me (haha). Scoped things out online ahead of my visit so I was clear about what I wanted. It's a week before Christmas so they store was rather packed but there were several sales associates who were visibly present and checking in on customers.

I was greeted by a rather tall lady who saw me looking at a back and felt overly obliged to share the price and before I could respond she fired off " there are some others over there on sale". Oh, ok! That's what we're doing? Hmm

Luckily for both of us, a beautiful brown angel in the form of an associate named Laurie came to my rescue. I shared with Laurie what I habitually pick out- bags in basic colors (black, tan, brown) instead of bags that are a fun accent and not so matchy- matchy.

I looked at the Luna in red but decided against it as it can only be worn as a shoulder bag and while it's cute- that's not ideal for my lifestyle. I love to dance and frequent museums and I prefer to be hands free in those environments. Next, we looked at the Tabby Chain in Brass/ Blue. I love that purse itself but wasn't sure if I was going to get as much use out of that particular shade of blue ( more turquoise). I was still looking around when Laurie disappeared and came back with the Tabby Chain in brick red. I was immediately in love. It's perfect. I won't be over the little bag trend anytime soon and so for me I just need something for a few cards, a lipstick, phone and my car fob. I tested it out with all the above to ensure it would work and we were good to go.

Laurie offered me a bottle of water while she checked me out and got the bag wrapped.

To the tall Caucasian lady, I'm not saying you're racist but we have to be considerate of the micro aggressions that minorities deal with. Instead of announcing the price of goods or pointing folks to the sale section they didn't ask you for - what might be more effective is to ask " did you have something specific in mind or what budget did you have in mind"? That's more cultural responsible.

I have always been a Coach girl and I'm not deterred by my experience with her. I've never made a Coach purchase I regretted. I only wish they allowed bags from the Outlets to be up cycled as well since I buy from both the higher and lower end of the brand and every now and then I'd like to refresh a bag and give...

Salesman tried to sell me pair of dirty display sunglasses when I requested for a new one. While I was waiting for him to get ready with my stuff I was looking around the store. And when he was ready he called me over and he had everything packed and ready to go. I made my payment and I decided to check the glasses. And good thing I did.. the glasses had a lot of dirty finger prints and dirty all over, sticky residue from the metal detector sticker that he tried to remove. It upset me very much because what if I walked out without checking. I would have ended up at home with dirty pair of...

I had a wonderful shopping experience at Coach thanks to Julio, the sales associate who assisted us. He was incredibly helpful, patient, and kind throughout our visit. Julio took the time to answer all of our questions and made sure we felt comfortable and confident with our purchase. His professionalism and friendly demeanor truly stood out and made the entire process smooth and enjoyable. I highly recommend asking for Julio if you’re shopping at Coach; he provides excellent customer service and goes above and...