Newbury Comics — Local services in Town of Hempstead

Let me start out by saying that my brother is a HUGE CD collector and Newbury Comics fan. He's got to be one of their biggest, most devoted customers and spends a lot of his disposable income here.

My brother is on the email newsletter that goes out every month and after reading it, he typically calls the local store here in Peabody to check to see if they have some of the CDs in stock (so he can go to the store and buy them).

So it was such a shock to him when, on Thursday, December 15, 2016, he called and the manager who picked up, instead of answering his question, told him out of the blue: "Don't ever call here again" and hung up. Keep in mind, my brother NEVER calls more than once a month and is always incredibly polite on the phone. My brother was already surprised and hurt.

But then, about 20 minutes later, the manager called back and said. "I have your number on file. If you ever call again I'm going to press charges."

My brother responded: "Sorry, I have OCD."

The manager cut him off, saying: "I don't care what you have, do you understand me?"

My brother, who indeed has OCD, anxiety, and some other disabilities, was incredibly scared and hurt. He was physically shaking after the manager hung up the second time and wasn't sure what happened or why. Today, over a week later, he's still having a hard time dealing with it. I know it may be hard for some people to understand, but shopping for CDs is one of his favorite things to do and Newbury Comics is one of his favorite places, so this was heartbreaking for him. He says it scarred him.

He'a concerned about posting this review because he continues to love the store so much. In fact, he wanted to make sure that this review wouldn't hurt Newbury Comics. So I really hope the folks at the store, if they care about their customers and fans, will take this time to reach out and apologize to my brother. And to talk to their managers about how to interact with their customers in general, but especially customers with disabilities. Clearly the CD industry is having tough times, so stores like Newbury Comics need to be respectful to their fan base who keep them in business. I welcome anyone at the local store or the corporate offices to contact me for more information about the incident and to pass along a formal apology...

This place was all that I Imagine I felt like I wasn't I wasn't heaven because because they had Everything that I love and everything that I'm a big fan of they have big fan out they had toys they had collectibles they had add collectibles they had everything that I loved I would definitely call I would definitely come back here a 1000 times i'm's because this place newspaper comics newspaper comics is the best place to go it's best place to go if you're in the comic books or all that or if you like door all that or if you like anything this is the place this is the place where you feel awesome bill awesome newsbury comments is the awesomest place I've ever had is the awesomest place I've ever been great customer service courage is the Mercedes great circle and great products And great products I felt I felt that I would stay there and buy everything And I'll keep going the newspaper comics over and over again because I love that store And they had great...

This place used to be great. They always had Pokemon cards and the staff was nice. Recently, with all the Pokemon hype the scalping has been absurd. I expected them to hike the price a little bit because they always did but the prices were reasonable. This place is selling A SINGLE JAPANESE BATTLE PARTNERS PACK…..ONE PACK…. For $10. They’re also selling a singular Japanese 151 pack for $18. That is absurd and whoever is in charge of pricing should be ashamed of themselves. What they’re selling isn’t even English which I would understand more even tho that’s still so wrong. For anyone reading this review, you can buy 30 packs of battle partners for $80 right now online. This place is taking advantage of people and ruining a CHILDRENS CARD GAME. Who the F is going to spend $18 on one pack for their kid. Y’all are gross and should be disappointed in yourselves. You are...