Nap Premier Jewelry & Watch Repair — Local services in Town of Henrietta

It's interesting that I am writing this review now because a year ago, when Bernie helped me out the week before Christmas, I was so much different. I regret not writing a review last year(as if my good experience would change someone's mind in choosing this jeweler). I didn't have the words then but as the holiday season rolls back around, I remember a pair or citrine earrings. I had recently recovered from an injury and hasty move back to the area. I was only back to work about a month and at the last minute tried to come up with something for my Mom. The holiday season tends to sneak up on me. In a short amount of time I am supposed to materialize something that represents the love and gratitude I have for another person. My mom in this case. I know I waited until the last minute. I came across this shop walking around Marketplace mall. I overheard a couple deciding on gift they were giving together. I didn't know where to even start. "Ok, so my Mom likes this color? Does she even wear earrings?" I was thinking...Bernie and his associate took the time to find the right stone & setting. They even snuck me in line with several people ordering custom jewelry before Christmas. It was getting down to the wire and I had to work straight through til the holiday. I couldn't pick up the earrings. And it didn't matter because Bernie drove from Marketplace in Henrietta to Eastview in Victor (where I was working at the time) and delivered the earrings right to me. This goes beyond the earrings and really helped reinforce my faith in the holidays and the spirit of giving. I will never forget that kind gesture. ...

Amazing team, great craftsmanship, and the only jewelers I will go to. I've followed this shop for many years and have always had a positive experience - from repairing and resizing silver jewelry when I was a teen to trusting valued and sentimental gold/gemstone pieces with them now, years later, they have always been honest on any defects in the jewelry or cost of the repair vs value of the piece. They have shown great work on a detailed celtic piece, intricate gold rope chain repair, and anything else I've brought to them. Excellent customer service and turnaround time. High levels of integrity and pride in their art. I simply cannot say or thank you and your team...

I can't recommend Nap Jewelers enough! I had the most incredible experience designing a custom opal ring from scratch. The owner, Bernie, was an absolute dream to work with and truly fantastic. He was incredibly knowledgeable and patient, guiding me through every single step of the process. He helped me find the most perfect, fiery opal – it's truly breathtaking – and then helped me select a truly unique and one-of-a-kind setting that brings the whole piece together beautifully. The entire experience, from concept to completion, was seamless, enjoyable, and just wonderful. If you're looking for a personalized, high-quality jewelry experience, this is absolutely the...