Flying Point in the Harbor — Local services in Town of Southampton

Staff was so incredibly rude even though I spent upwards of 300 dollars here. They were gossiping loudly about other customers in the store in front of myself and the other people I was with. They even went so far as to mock another customer loudly at the register while the customer was just out of ear shot. I have been dissatisfied with the service here before, but never was so moved to write a review. When I asked them a question at the register, one of the three employees dramatically replied with a loud and curt “NO.” I adore flying point in Southampton but am appalled by the experience I have often had in the Sag Harbor store. I am sure other customers would agree. I hope they can fix this issue because the store itself is a lovely place which could probably be much improved with better customer...

I've always loved Flying Point from the day it opened. It has inspired my style and I have been a loyal customer there since I stepped foot inside, despite the prices. However, recently at Flying Point Sport, I purchased a GoPro Silver and bought the recommended SD card as well. Within the first two weeks of having it, I was having trouble viewing my content. When I finally figured out the problem after numerous phone calls to GoPro, I learned that I had been sold the wrong type of SD Card (ADATA), which isn't compatible with GoPro. 177 photos and videos gone, probably because of the stores ignorance to the products they are selling. I would usually give this store 5 stars, hands down, but I can't help but by feeling betrayed by an otherwise local and...

I normally don’t write reviews, but my experience with this company has blown my mind. I ordered a pair of shoes online on August 31... almost a month ago. I only received one automated email from them. It wasn’t until I reached out to them almost a week later (9/8) to see what the status of my order was. They responded to me 3 days later saying they would check on it right now and let me know. Well, it is now 9/25 and I have yet to hear back from anyone. I even sent an additional message to them last week and what the status was. Overall, this place is completely unprofessional, full of lazy staff, and lack the most basic customer service. Save you time and money and go somewhere else that actually values their customers and has some pride in...