House'N Garden — Local services in Tucson

We purchased our outdoor furniture from them many years ago. When the cushions wore out, we placed an order with them to get replacements. It was a special order, taking 8 weeks. When they came in, the cushions were incorrect! They reordered the cushions telling us it would be a rush job, the manufacturer screwed up. Well, it took at least 8 more weeks! When the cushions were finally finished we waited....and waited....nothing....when we called to check on where they were they told us that the manufacturer required a certain amount before shipping....really, we have waited this long and you can't ask them to ship now? Nope....they finally came in after over 5 months of waiting. We asked if they would give us a break, nope.....very disappointing. I will not be returning to the store for any future purchases nor will I...

We purchased a living room set from House N’ Garden and two lounge chairs to match a dining set we already had. Joanne and Tom were masterful in guiding us toward a lounge set that would complement our existing furniture. They were extremely helpful in choosing the fabrics, colors, and custom umbrella to match, guiding us toward options that were more cost effective and would last for years. They even recommended a local painter who could refinish our existing table and chairs. Seven years later, everything still looks fantastic! House N’ Garden is our go-to for everything patio - they are so incredibly knowledgeable, and they carry the best options for our climate. Can’t...

We purchased some wicker (plastic) patio chairs from House 'N Garden about 5 years ago. After about 2 years one of the chairs had to be replaced under warranty. House 'N Garden took care of everything! This year another of the chairs had some broken weaves. We contacted House 'N Garden and Tom Tudor replied to our problem. Since the chairs were beyond their 3 years warranty, Tom offered to help repair or replace the chairs at cost. We were impressed with such good customer service, concern for our problem, and offer to help resolve it. We will definitely do future business with this...