This place is a rip off and does not stand by there product. What ever you do if you buy something don't by there insurance to cover it. After my couch broke ( originally a week after I bought it, finally put in a service request, fast forward a over a year later still have a broken couch and am now being told I have to buy a new one to replace the broken one. And they would refund me. The problem is, when your waiting for service the put your phone number on some kind of block line so the system just hangs up on you. And you can never talk to anyone. I and all my co workers and family will not be using Macy's ever agian. This practice is ridicules and we need to stop letting big companies rip us off. The worst part about this is I used to shop Macy's over any other store. I now would literally die before I would step back in side another...
Ā Ā Ā Read moreWe just moved and have gone here a few times in the past few weeks. Every time we go in, there are new pieces, and lots of things are gone. Thereās a quick turnaround, so if you donāt like something one week, it could be worth checking again the next week. I purchased a swiveled armchair that just had a few loose threads; MSRP over $900, and I got it for $400. Very spacious, and you donāt feel like the employees are hovering over you at all, but if you have a question, they are very helpful! Theyāll hold your furniture for up to a week, and you need to transport it from there yourself (delivery app available, but itās not direct through them). When I picked my chair up, one of the employees picked it up wearing gloves, and carried it to the car! Friendly service, good prices and deals, constantly updated selection, clean...
Ā Ā Ā Read moreTo all the idiots buying super discounted items then complaining there is no return policy. Do you see the Macy's across the street? This is where the returns for that store end up, as well as display and damaged items. If you are new to thrift shopping let me explain it. Someone returns a basically new furniture item. They can't sell it as new but they also don't have room for it in their furniture gallery. So it goes somewhere else, sorta like Nordstrom Rack. Do your research before spending hundreds of dollars next time. You can get great deals here, I have been buying my mattress here for years. Go over to the furniture gallery across the street and figure out what one you want then walk over and pick it up for a fraction of the price,...
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