RH King of Prussia | The Gallery at the King of Prussia Mall — Local services in Upper Merion Township

Will not purchase anything from this location, refuse to let them receive commission off of me. ( not that the sales person was Interested in my sales or assisting me) I walked into the store, 2 sales people at the table 1 standing by the door, no one acknowledged my presence. I made my way towards the lamps that I was Interested in ( passing the same sales woman who was standing by the entrance) I excused myself as I passed her (still did not acknowledge my presence) but proceed to engage and greet the couple who walked in after me. I collected the information I needed from the lamp that I needed to order and proceeded to the opposite side of the store where again I passed the same woman and again not a word but I noticed in the massive mirror in front of me that she was watching me as I walked by her . I collected the information from the lighting fixture and proceeded to the exit where she was still standing and happily engaged to the same couple who walked in after me. The whole time I was in the store no one felt the need to speak or assist me. Hi guess my skin color was not enough to warrant an acknowledgement or engagement but the white couple was more then worthy! It's okay they lost a 4k sale that quick! .....Its not the 1st time I've had this happen in this particular store I'm Done !!!!!...

This ultra modern furniture store brands themselves as being high end and upscale, but what they're really selling is a membership that proves how much they're overcharging. For an idiotic $200 you can join the club which gets you 25% off everything and an additional 20% off sale items. If we assume you wait for one of their many sales that's a cool 45% off and we all know that even at that rate they're still making a solid profit - enough at least to have fancy locations, pay the staff, and have custom designers. Solid quality and beautiful designs aside it's truly an insane markup. This said there aren't any inherent "issues" with their business model and all the employees here were kind. If money is no object and you want quality modern designs this might be the place you've been looking for, but for the vast majority of people I wouldn't even waste your...

The team at the King of Prussia Restoration is top-notch. We've made purchases here over the course of many years and have always been happy. Here's how I know when I'm dealing with a great organization . . . when there is a problem, they handle it rather than running from it. We've had a couple of problems with our purchases over the years and they always make things right for us. When shopping at RH, it is usually what an investment - their products are not inexpensive but they are of very high quality and when there's a problem, they...