Primo Tactical Guns & Lingerie — Local services in Walnut Creek

I want to first start off by saying Ronnie is one of the nicest human beings that I've ever met. As a gun store it doesn't get any more friendly and helpful as Ronnie and his team. The FFL rates are the cheapest I've seen in the East Bay PERIOD! As of 7/15/17 FFL: $50.00, I've seen them between $75-$100 easy.

Here is my FFL Transfer story:

I've been texting Ronnie for about a week "on and off" to prepare for an FFL transfer, the guy will literally text you like he's known you for years, and is just there to help in anyway possible. I'm talking about texting during non-business hours! He literally holds your hands through out the process of buying a gun online. He even gave me a few sites that may have the gun at a better price, even though he himself sells guns! Talk about honesty!

His regular business hours are M-F 4pm-7pm. My gun came in on Friday, but I was going out of town all next week, so I contacted Ronnie and asked him if he could make an exception and meet me on Saturday to start the FFL transfer. When he heard it was my birthday, he decided to come in on his OFF day to help me start the process. His dedication to his customers is almost unbelievable.

When I show up to the store, Ronnie takes the time to answer all of my questions, and even doubled checked my gun to make sure that there were no issues with it. He then offers me complimentary refreshments and snacks, and when I told him I had to run down stairs to feed the meter, he gave me quarters! I honestly felt like Ronnie gave me the VIP service that all the other yelpers are raving about.

If you are looking for "hard to find" guns, Ronnie is your man, and anything you can't find, he can order it for you.

I had a wonderful experience and I know...

Ronnie and Michelle are absolutely outstanding! From the moment you walk in, you can tell they genuinely care about their customers. Their streamlined appointment system makes the entire process so much faster and more efficient than waiting in long lines at other shops. The text message updates about ammo availability ensure you’re never left guessing, and you can arrive with confidence knowing exactly what’s in stock.

Ronnie is an incredible resource—not just when it comes to firearms, but on a wide range of topics. Every time I talk to him, I leave with valuable new insights. His passion for sharing knowledge and his down-to-earth nature make every visit enjoyable. If you’re looking for top-notch service, expertise, and a hassle-free experience, Ronnie and Michelle are the ones to go to. Highly recommend...

I can’t find the words to describe Ronnie and Michelle. They make you feel like family. My DROS was denied the first time. I told Ronnie it was a mistake. He believed me and after my second denial I wanted to give up! Ronnie and Michelle kept my spirits up and told me not to quit. After I filed filed the correct information with with the DOJ; the DOJ sent me a letter stating that my record was amended. Oh, did I mention that this pocess took almost two years! Primo Tactical held my gun free of charge! I felt compelled to give them money for storage but Michelle denied the money so I said it was a tip. You can’t find this type of service these days... and you can’t find business (friends) that believe success is helping you get what you need! I’ve been spreading the word about them like crazy. Ten stars for...