Just spent over $20 on a specialty item that needed to be kept upright, but the cashier turned it on its side as she was bagging it. No apology or acknowledgment that she messed up something that I just paid a premium for and no effort to resolve the fact that she had made a mess of my food. The cashiers/baggers don’t show care or concern for customers purchases like they should. Raw meat bagged with produce, canned goods on top of bread, throwing fruit down the check stand for bagging, frozen goods with hot items, etc. And I always have to watch their prices. Just yesterday they would have charged me an extra $10 on maybe a $30 purchase if I hadn’t been watching the prices as they rang up. Staff are usually the most disruptive in the aisles when I’m in there. I really wish there was another option in this town. Management apparently doesn’t do much for training or development when it comes to their staff. This business has really gone down in quality when it comes to...
Read moreJust as I remember it was. Always kinda homey and super friendly. They've got a deli with all the fixings. Pretty much anything you'd be in the market for! :0 They also have quite the selection of groceries, including a hardware store (my favorite spot) and pretty much anything you'd ever want to buy, rent and or steal. (just joking) ;) (in a grocery store thst is) And the name Heartland should tell ya enough. Except, it is in Rossville, where apparently, " Only Rossville likes Rossville" (quote from the liquor store sign in town) "I laughed" & repeated to several people. If you're traveling on Hwy 24, between Manhattan KS & Topeka KS; need groceries and haven't already stopped at the many great grocery stores along your route, try this one. You'll be pleasantly surprised. I know I was a few years back. :~o Have a geeat ride, adventure and be sure to stop in 'The...
Read moreThis is the only grocery store in Wamego. They have a great selection of products/produce and even fishing gear. I gave it a 3 out of 5 because of the prices of things. With us living 15 minutes from Manhattan what a gallon of milk costs here is cheaper in Manhattan...but e buy it because it's either that or drive to town. Also, they could work on the staff. The ones who have worked here over the years are friendly, courteous, and helpful. However, their staff they hire from the high school could really use some customer service classes. Typically don't even greet you, or smile for that matter. So, if you're needing help, ask for someone older than younger because they'll help you no problem. Love seeing Dana whenever he's in because he just makes it a great...
Read more