Trading Places — Local services in Washington Township

Prices reduce on items every few weeks. We took our chances on waiting on two dining chairs. My wife attempted to buy the chairs through their website the morning of the price reduction. The website didn't work. She then texted me and I told her I was in the area and would stop in to buy them. I arrived two minutes after the store opened. The sole employee in the store answered the phone as I walked over to the chairs. She then came around while talking and told her phone client that someone was in the store trying to buy them. I told her yes I was. I followed her back to the counter while she continued to talk and started to write up the chairs for the phone contact. I showed her the text as she talked, making our claim on trying to do the first transaction. She completed the sale with the phone customer as I waited. We discussed the timing and that I was disappointed that she didn't consider the failed web transaction. I requested that the owner contact me. It's now 5 days later and I still haven't received a call. It was our risk that we didn't buy the chairs before the further discount, but when the website doesn't function properly I think a courtesy call and apology is appropriate. Certainly not the way to foster...

have purchased thousands of dollars of furniture from Trading Places, but my recent experience has meant I will never shop there again and I encourage you to think twice about doing business here. I purchased a small table online - for $80 - and fell and broke my humerus bone the next day. That weekend, I reached out to them to explain why I would not be able to pick up the table. I was in agony and unable to drive - my daughter has two babies and was caring for me, but the salesperson I spoke to just kept insisting that surely someone could pick it up. She reminded me of their 3 day rule and I asked if it could to be relaxed for me under these circumstances. We are talking about a 12" square table. After I said I would simply dispute the charge with my credit card company she agreed to "grant" me an extra day so I could try and talk with the manager on Tuesday, On Tuesday I was told they would charge me 10 dollars a day until it was picked up and when my daughter took the phone to try and reason with them, she was told "Your mother knew the rules when she made the purchase". I was finally able to have a friend pick this up. The owner did reach out to me a week later to apologize, but way too late. So...

Long day of shopping. Was excited to finally look at furniture in this local store. Sadly, I had to use the restroom (after a nice lunch) about 10 minutes into browsing. I asked an employee if I could use the restroom after explaining what I was looking for. She informed me there was not a restroom in the building I could use. Frustrating because I saw a few items that caught my eye. Never the less, I had to quickly leave before I pee’d my pants! May seem silly but I really don’t understand not offering a customer a place to use the bathroom if needed. We are in DUBLIN. Not downtown columbus (even then, I still don’t understand). As excited as I was to shop here, I’ll never step foot back in. Happy to go down the street and spend my...