Spa Logic Hair Salon & Day Spa — Local services in Washington

I recently went to Spa Logic to use a Groupon I was gifted for my birthday. I got a massage, facial, manicure and pedicure.

I started with the massage. My massage therapist was Suki. I was a little apprehensive about having a male massage therapist but he was very professional and I was not uncomfortable at any time during the massage. He was great! I asked for a combination of deep tissue and lighter pressure and he checked in with me on the deep tissue segments to make sure the pressure was ok.

Next I had my facial. I don't recall the esthetician introducing herself but on my appointment confirmation online, it said I was scheduled with Karina. She did not feel very welcoming and I was honestly a little uncomfortable during the experience. She said because I didn't have large pores and didn't need extractions, the focus of the facial would just be relaxation. She asked me what I used for skincare and when I said I use a CeraVe cleanser, she said "Why do you use that?!?" ...because I thought it was good obviously? She didn't offer any follow-up as to why I shouldn't use it and only recommended the cleanser they sell only in-store - which was $40 for the size she showed me and it's just not feasible for me to have to come back to DC from MD when I need a new bottle. She seemed annoyed that I had long braids and said she didn't want to mess them up but surely she has had other clients with long hair so I'm not sure why it was such an issue. She carried on with the facial and at one point put a very cold mask on my face without any warning so it was a little jarring. I sat with this mask on my face for what felt like the majority of the session (not sure if that was supposed to be the relaxing part?). She eventually came back and finished the facial and asked if I wanted sunscreen. She said she used a vitamin c serum on my face so I said yes. She seemed like she was hesitant to put the sunscreen on and asked me if I was going to be outdoors to which said yes, I'd be running errands. I guess the only sunscreen she had on hand was tinted - which she didn't tell me before putting it on my face - so she rubbed it in a bit and handed me a mirror so I can see my skin but the sunscreen looked horrendous and had a very bad white cast. I had to rub the rest in myself while she just stood there watching me, saying "yea this is why I don't like to use SPF on clients." I've used plenty of sunscreens that don't leave white casts so it's hard to believe they don't have one. I would have rather she said something before putting it on because I felt like she knew that was going to happen judging by her initial hesitancy.Very disappointing experience. I definitely wouldn't book with her again and not sure if I would book a facial again here at all.

Lastly, I had my mani-pedi. I paid an additional $45 to upgrade to gel polish for the manicure and pedicure, which I thought was a little steep. I was serviced by Daniella. She was so kind and very attentive. I loved how my nails turned out!

All in all, I would definitely recommend Spa Logic for a massage or...

I went to Spa Logic just once. I asked to make an appointment with someone with experience in styling coarse curly hair. The receptionist recommended 2 people, and I selected Mily, who was available at a convenient time for me. I made an appointment with her for 11:30 and called on the appointment day to confirm it. I was put on hold and then disconnected 3 times--the fourth time I called & asked the person who took the call not to hang up on me again. He must have felt from my voice that I was upset and listened to asked me why I called. I told him, and he confirmed the appointment time. I showed up at exactly 11:30, but Miley was with another client. At 11:50 I decided to ask what was going on and approached the manager, who happened to be at the reception desk. He told me that Miley was still with the client. When asked why was my appointment made and confirmed for 11:30 instead, the manger told me that the client before me was late. When I asked why the other client wasn't told to wait until Miley is done with my hair, I was told that it would to take just a few minutes. I decided to wait until 12:00 pm. I approached again the manager only to find out that unfortunately Miley was still busy with the other client. I was becoming quite angry and asked the manager again why I was the one to wait and not the client who was late. The manager told me that the client is getting the hair done for a wedding as if that should matter to me. I was quite upset and made no effort to conceal it. He promised to check on the status upstairs, where Miley's station was, but I didn't see him going there. I saw him instead going in another area of the ground floor and talking to other people. He then returned to the reception desk to talk to the receptionist and when I asked about the status with Miley, he told me he was going to have another stylist do my hair and offer me a discount. The caveat was that I had to wait for another 5-7 minutes (like in the Chinese restaurant episode from Seinfeld). I had a feeling that I might have to wait for more (it was already 12:10 pm, and said I would wait for no more than 7 minutes and would like a 50% discount considering the time I had wasted. The manager appeared scandalized and offered 30%. I agreed, but then I realized that that the stylist whom I'd pay less would be quite frustrated by the arrangement and might not do a good job on my hair and also might not have experience with coarse curly hair. The manager assured me that all his stylists are versed in all types of hair, but I had no reason to trust his judgment. In addition, I might need to wait for him or her indefinitely, as everyone seemed to be very busy. I decided to just leave and never come back. I got a great haircut the same day with Carl at the Last Tangle. I highly recommend it. Since I didn't have an appointment and it was lunch time, I had to wait for about 10 minutes, but I got the attention I needed and the cut I wanted in a very...

I'm disappointed in my experience. After purchasing a Groupon package which consisted of facial, 'fmassage, a mani/pedi, I was expecting several hours of relaxation. That's far from my experience. My facial was first. The aesthetician asked what I do to clean my face. I told her that I don't use any products, just water. She scolded me for not using an facial cleanser. Then she kept making remarks about me not taking care of my face. I can understand if she said something like 'you should strongly consider using a cleanser because...' and left it with that. Instead she kept getting on me when I just wanted to relax. Obviously this is her job and passion, but there's a better way to show you care.

Next, the massage. I've had countless. I know I have a great experience when I fall asleep during the massage. This massage...not so much. I requested a Swedish, but never had one like this. The masseuse very aggressive, though everyone writing reviews raves about her. I told her when the pressure was too hard, and she adjusted somewhat. She used various techniques that cracked my joints. I felt like I was in a chiropractor office. I could not relax at all. She obviously felt like she had done a wonderful job. At the end, she asked 'How do you feel?' I replied 'fine' - as in I'm not in any pain or discomfort after making it through the massage. She said she was disappointed that I didn't feel great. If you like a lot of pressure, then this will be good for you. I like to get my kinks/knots worked on but she was way too aggressive. Based on the reviews everyone else who goes there likes it. One maneuver on my foot was really painful.

The mani/pedi went well. All in all, the structure/transition of the day went well. Everyone was friendly. However, I won't...