You will not have a single regret working with Evelyn and her team—she is a true master of her craft and we would recommend her, without hesitation, to anyone looking for help buying or selling their home. We engaged Evelyn as our listing agent and have the utmost confidence that our home would not have closed as quickly as it did without her help. From Day 1, it always felt as though Evelyn was putting our transaction at the top of her list, even though we knew she was working with multiple listings.
She was in constant contact with us throughout the listing process, ensuring we were all on the same page regarding even smallest of details (i.e., what type of furniture we wanted to be included in the staging process). Once the property was listed (in a record three days), Evelyn kept us appraised of major developments in the showing process without overburdening us with information.
But above all, Evelyn is a master negotiator. We went through several rounds of negotiation with several buyers and throughout the process, Evelyn was always in control. She was very direct with us and gave us the confidence to be patient and to keep our priorities at the forefront of our consideration. We would not have closed on the deal we did without Evelyn and her team. Full stop.
Aside from her expertise, Evelyn has an incredible team behind her. Her transaction manager, Jackie, was in constant communication with us during the process to field our questions and to make sure all the ducks were in a row from listing to closing. And when Evelyn was unavailable, she ensured her partner, Connie, was aware of all major developments with our transaction. Evelyn and her team are true experts and we have no hesitation giving them our highest...
Read moreEvelyn saved the day. The thought of selling our condo was overwhelming -selling from out of town, pricing it competitively, legal issues with the sale of parking spaces, selling in the off season, renovation decisions, the dreaded process of interviewing contractors, and worrying that we wound not be there to supervise the work. She took care of all of this and made the entire process seamless. She made solid recommendations regarding pricing, timing to list and what updates would be cost effective to help sell it. She has her own contractors who did beautiful work. She kept us updated, so we always knew what was going on, always responded quickly when we had questions, listened and and made time for us whenever we needed to talk. . . If you want an organized realtor who will work hard for you, is at the top of her game regarding worry free renovation, experienced with the market, readily available, and someone who will set your mind at ease from start to finish, Evelyn Lugo is your choice. She was a dream to work with and we would use her again in...
Read moreIt was an absolute pleasure working with Evelyn, who is a no-nonsense expert in her field. Evelyn helped us with both buying and selling this year, and we couldn't be happier with our decision to utilize her services. Evelyn listened to our goals and made sure they were front of mind at all times. We bought a townhome in DC that checked ALL of our boxes -- location, size, amenities, and price. Evelyn's expertise ensured that we were the winning offer in a very competitive market where we were among 7+ offers being considered at the same time. Evelyn knew exactly what we'd have to do to get the house, and we trusted her experience to get us across the finish line. When it came time to sell our old condo, we followed all of Evelyn's advice on renovations, staging, and price. Although there were multiple similar units for sale in the building that were on the market for several weeks (or still are), ours went under contract in five days and we closed on time and above list price. We recommend Evelyn and her team...
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