Nextier Computer Services — Local services in Waterford Township

WARNING, ACHTUNG ACHTUNG, BE WARE, ACHTUN !!!!, if your computers stays more than a month, they'll repair it & sell it on various website's & tell you "we've disposed of it since we couldn't get a hold of you". They'll tell you we have a sign posted (one sign of many) stating "if left more than 30 days we reserve the right to dispose of your computer, in fine print". They've told me first "we have the computer but we've disposed of the hard drive as it contained personal data". Then I've asked them to give me the computer w/out the hard-drive, I was told they would have to look for it and to give us a week to look for it. A week went by, no call, so I decided to go there, which I was told "We couldn't find your laptop & probably we've disposed of it. We usually don't have the space to keep every laptop that people leave behind & has not picked up within the month allotted period. I was told we'll try to find the rare part of your computer & week call you. I was in Florida at the time & my computer stayed there for 1 - 1/2 month. THIS PLACE SHOULD BE RENAMED TO...

I had an external hard drive that stopped communicating with my pc. Found Nextier online and decided to give them a try as they're located near my house and they are open Saturdays. Drove over last Saturday at noon to find the place locked up. The inside looked practically empty, definitely not what I was expecting. There was a sign on the door claiming that because of how busy they are, customers need to call and make an appointment. Based on what i could see, I'm guessing the reverse is true and they aren't doing enough business to afford to staff their retail location during the advertised business hours. I called and left a message, now four days later I still haven't heard back. I ended up going to another local shop who claimed they couldn't help me. Took the drive home, watched some YouTube tutorials, 30 minutes later my hard drive was fixed and my files were all there. Glad in the end i didn't waste my money having...

I recently purchased a new laptop from Best Buy and found Nextier on Google to transfer all my data from my old computer to the new one. I worked with John Marshall, who was absolutely excellent! The price was more than fair and I didn't have ONE problem at all with the new computer after they did their job, which was VERY fast. I own a financial services company in the area with over 2,500 clients and I am the longest standing Board Member of the Michigan Better Business Bureau. I am so happy with the service I received from John, and his partner Mike, that I will refer any friends or clients to Nextier for any...