Painted Tree Boutiques - Baybrook — Local services in Webster

Counterfeit Labubu’s. I went and bought 8 of them yesterday from one of the vendors there. The purchase went very well and staff was very polite to myself and my children while checking out. Soon after I let my daughter open one and immediately noticed these were counterfeit and not just imitations. The box was replicated with the PopMart logo and verification QR code. I called Painted Tree and asked for a manager which I did not get on the phone. After eating for a call back I decided to just drive back. I explained these were counterfeit and wanted a refund. Was told no refunds. I explained how it was illegal to sale counterfeit goods and is a federal crime. Pretty much told I was wrong and they couldn’t help me. I asked to speak to the owner and was straight up told no. I was then told I could contact corporate but the staff struggled to provide me with a number. At this point my child had to use a restroom so we left. After about 30 minutes I was called back and told the owner has approved a refund of all except the opened one. When I returned I was never apologized to and was treated like they were doing me a favor. Just beware, this place...

Went to pull up directions and was disheartened to see the reviews already. It's 12/3. The Grand opening is 12/14. It's in it's soft opening rn but also important to note that the opening date went from September to the week before Thanksgiving. As a vendor, we are BUSY. It's THE season small businesses make probably 80% of their entire income. The move in date affected many of us that are Artisans participating in local markets. So, I totally understand why most vendors aren't moved in yet. However, every booth is full. Please give the vendors some grace.

As far as parking, I'm confused by the vendors taking up all the parking comment. Vendors don't stay there.

The open sign is annoying but hey, that's not something to penalize us boutiques for.

The Painted Tree is incredible for shopping small and local!! There are truly unique items you can't find anywhere else. 100+ booths nestled under one roof. If you like markets,...

I only went in there to buy something small to get change for a 50$ since the world market doesn’t accept large bills for a piece of gum. Right off the bat I was met with attitude regarding they do not do change and I have to buy something (which I was already). I went to check out and shit you not both register ladies checked my 50$ bill about 3 times each. AFTER THEY RAN IT THROUGH THE MACHINE…. Then when the cashier messed up and accidentally put 100$ instead of 50$ I offered to give her 100$ as long as I get 20$ back since that’s why I was there. I was ignored … She called over the other lady…once again they checked my 50$ held it to the light… for about 2-4 mins… felt like a criminal when I was only trying to buy some stupid socks to get change for my 50 bill.…… never walking into that...