MEET SPA — Local services in West Chicago Township

My bf surprised me with this couple massage. I had no clue where we were going or had a chance to look at reviews before hand like I do everywhere we go. You first start in the baths we had no bubbles like on the TikToks (how he found the place) we got a glass of Rose (good add) and the “snacks” are just raisins, a mini muffin & chocolate covered almonds. The bath itself was unique because we’ve never done that before. I like how they gave us time to ourselves in the room to be in each other’s presence while in the tub. The plastic was annoying but I understand why they use it. Nothing felt rushed. The facial to me wasn’t nothing special. He said her lady rubbed his face good. I didn’t have much pressure for the facial which sucks bc I suffer from migraines so if my temples were rubbed. The head scalp part felt good and wish it was longer. Now going into the massage… my lady asked what I would like her to focus on - I said neck and feet. She did really good but I don’t feel like my feet or neck got the most TLC maybe she heard me wrong. I didn’t take off stars for this but I do wish she focused on those areas more. It was one of the best massages I ever had. My bf end up falling asleep during his. Haha. I don’t know if it’s $600 worth it to me but he said it was worth it to him. I would recommended someone to try this place at least once. But it’s too expensive for what it really is. Also, at the end she just asked me if I was good then left. I didn’t know she was done haha. If I was alone I would have probably kept...

I wish I had the positive experience all of the previous reviewers had. I picked this spa (and drove over 2 hours) in particular because so many people commented on the deep pressure they received during their treatment; however, that is not what me, nor my friend experienced during our couples massage even after putting we wanted “firm/deep pressure” on our intake form - it should be noted, neither of our massage therapists asked about our pressure or checked in if it was too soft or hard during the entire treatment.

The reviews stating that the therapist got on the table with you are correct but it unfortunately added little to no increase in pressure and made for just an awkward feeling almost like a toddler was climbing on your back to play.

I have a feeling that in order to have the best experience at this spa you would be better off booking one of their packages (the meet or the cloud) as that at least offers a unique spa day. However, for just the massage, we left disappointed.

That being said, the space is beautiful and the receptionist was lovely. I did still tip well because I do think that the techs were trying their best (it’s hard to give a lot of pressure to a plus size customer when you are so tiny); however, I will unfortunately not return as it has only been a few hours after treatment and it doesn’t even feel like we had massages today as none of our tension/knots...

Updated: (3 star) the manager reached out to me after I posted my experience. She said that the old manager actually quit the day when my appointment was cancelled and there’s no way for her to find out what happened. She offered another chance to get my massage at a discount. I texted her to schedule my appointment (Thai Yoga) and received a standard massage when I went to my appointment. The spa is very lovely and has great ambience. It was a nice massage as well but it’s very unfortunate that I did not receive a Thai yoga massage. The new manager followed up the next day via text, I told her that it was a lovely massage but I didn’t receive what I booked for. I haven’t heard back in a couple of days. Maybe MEET SPA and I are just not meant to be with these mishaps.

Original: (1 Star) I booked a massage days ahead of time, at 1:37AM, the day of my appointment, MEETSPA cancelled my appointment without an explanation. I tried calling three times and left voicemails asking for an explanation and reschedule but my calls were never returned (this was a week ago). I understand there might have been an emergency but I’ve received no communications. This is especially ironic because if you were a customer, you’d have to cancel at least 24 hours ahead. I’m extremely disappointed since I was really looking forward to it after reading all the...