Xfinity Store by Comcast — Local services in West Homestead

Worst company in America beside your mortgage lender. Took me two months to downgrade or cancel Service because of their invasion tactics they don’t hire any Americans that speak English, which I should really look into. I thought reports with the FCC the FTC and the Attorney General because after it was all done and turned in the equipment. I got a disconnect bill, which was double what I actually owed when I returned the equipment. I talked to support four times now even have screenshots of the last one that said this issue was resolved and that the balance was lowered, which should’ve never been that high. If it would’ve been resolved the first phone call instead of being transferred 100 times in one day and being on hold three hours each day nonstop trying to downgrade or cancel service which they don’t let you. Do they transfer you until you hang up the fact that a business can conduct themselves like that in America is completely unacceptable and I’m starting a Reddit thread and trying to get enough people and enough complaints together to take this monopoly down how they take advantage of the American taxpayer is 100% unacceptable in this country and they should have to pay for their wrongs, they lie to their customer straight up like they did to me saying they resolve this issue four times and it never was resolved so now I still don’t have Internet because of their incompetence in their lies. You have officially messed with the wrong person because I will make it my life duty to take your company down. The price of doing business in America if you don’t want to conduct yourself correctly, and if you want to take advantage of your customers, I will make sure you have to pay for...

NO store phone number. I couldn't call to check if they had a phone in stock. So I went down, and they DIDN'T have the phone I wanted in stock. So they ordered it, which I could have done from home. In the FedEx email, it says there is a signature required the package. Well, I work, so who knows when I'll actually get my phone, because I work and can't be there to sign for it. If the salesman would have TOLD me it needed a signature, I would have given my work address for mailing. Extremely frustrated with Comcast. You are supposed to be top in technology. If you won't give your retail stores a phone number, why can't you have whatever manager is on duty put their phone number in...

Total scam. Do not let them buy out your contract. They scammed me the day they “bought my contract” from T-Mobile by not paying them the entire balance. Two years later I’m being hounded to pay a measly $30 from T-Mobile after xfinity told me I paid off the entire balance 2 years prior, the day I switched to their network. This could have destroyed my credit. Also they did not give me the $200 promotional offer I was offered for switching over two lines, which was my entire motive for using xfinity to begin with. Apart from being totally scammed during the buy out process, the xfinity internet is garbage and cuts off every night around midnight until afternoon. Not...