My group of three friends and I decided to visit Rocket Fizz before getting some dinner at Burgatory. We entered the store around 5:00pm and were browsing the massive selection of soda pops and candy. About five minutes later, my group and I were approached by who I believe to be the manager (middle-aged woman with short black hair) and she asked if we needed assistance. We declined politely and continued browsing, and the lady continued to watch us as we walked around the store. This was an immediate red flag, as a feeling of untrustfulness overcame me.
Most products had price tags obscured from view so we had to pick up some items to see. It was a chilly December evening, so we were wearing jackets and had our hands in our pockets most of the time. At about 5:10pm, the lady asked us to leave on the grounds of loitering. We asked politely how we were "loitering" and she replied "I will call security if needed, leave now". We left the store.
I was a repeat customer with a wonderful experience the first visit a few months ago. I entered the store with full intention of buying a soda once I found the one I wanted, but apparently you're shopping at the mercy of the most paranoid shopkeep I've encountered. I recommend everyone to take their business elsewhere. Everyone window shops, but never have I been followed around and asked to leave. If you do happen to visit and you feel like you're being watched by a suspicious shopkeep, you'll be eventually asked to leave if you don't buy the next thing you pick up. I will not be returning, they do not deserve...
Read moreEvery time I’m at the waterfront, I always stop by rocket fizz...well, I used to anyway.
Despite the prices being rather high, I always stopped by to pick up some soda and candy and would often bring out of town guests with me. Well, no more. I recently spent $15 on a mystery 6-pack of soda. I expected to try some new sodas I might not otherwise try on my own. What I received was a bunch of junk...all the bottles were missing their labels so there was no way to know what I was drinking. So, basically they sold me a bunch of bottles that the labels fell off that they wouldn’t have otherwise been able to sell. I tried them all anyway and ended up dumping out almost all of them. There were 2 different root beer flavors and they were the only 2 I could actually drink. Then there were 3 different ginger ale-tasting flavors...each one more horrible than the last. I like ginger ale...but not these!!! I don’t know if they were expired or what but they were all horrible tasting. Then there was some yellow soda...no idea what flavor it was supposed to be, but it was flat and also tasted expired or something. No way to know if they were expired since there were no labels on them...but regardless, they were gross.
I don’t appreciate being sold your garage you can’t otherwise sell under the guise of a “mystery pack”...with that said, I won’t be shopping here anymore. I don’t like to feel like I’m being taken...
Read moreI actually really liked this store until today. I brought my child out here as a treat for doing well in school. We've been here multiple times. The gentleman that works here is amazing and extremely helpful. Today, when we tried to enter, an older lady, the owner I'm assuming, refused to let me enter the store bc of my shirt. She claimed there was a family in there and didn't want them exposed to it. It had the an expletive on it. I asked if I turned my shirt inside out, could I enter? She said no. I told my kid to go in without me but after a few seconds, I realized that she didn't deserve our patronage. The family she spoke of consisted with 2 small children, a toddler & a baby in a stroller. Both too young to be able to read. I called my kid's phone & told them to come back out. The lady rudely told my child not to come back. Neither of us were rude to this woman. I understand that businesses can refuse customers but this woman was unnecessarily rude to both my child and I. If you MUST frequent this store, my suggestion is to go when the gentleman is there bc there's no telling what may...
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