Arcade Galactic — Local services in West Valley City

machines were poorly maintained (3 of the 5 cabs i tried had major mechanical defects, ddr cab had non-standard bar height). if you're not here for pinball the selection is quite weak as well. the pinball players seemed to be having a good time but if you're not here for pinball i can't recommend

edit: responding to the post from the owners:

1. the bar seemed short to me, granted, being quite tall i'm very sensitive to short bars and used to machines with higher bars. i didn't have a ruler on me so it's very possible i was wrong here.

2. i played a light gun game (outnumbered) where the slide was broken on the p2 slide and occasionally unresponsive triggers. MvC2 had an unplayably sticky/misaligned joystick which made doing any inputs impossible. the tank game had controls that were completely messed up: you would accelerate forwards while doing nothing and reverse by stepping on the gas, which are not the intended controls. to be honest i didn't tell the front desk because when an arcade has 1 broken machine i assume they'll fix it but when they have 3 broken i assume they do not care.

3. i recognize that what makes a game selection good or bad is very subjective but while there were games from a number of genres the ones i played (especially ones i could not find at other arcades) i did not particularly enjoy, partly due to aforementioned maintenance issues, partly due to not being fun and being more focused on munching quarters. if you want to know what i would prefer to see in an arcade i would like to see more rhythm games than an old ddr cab, better light gun games, and fighting games newer than mvc2. i recognize that the arcade has a retro focus but i am not interested in it and about a third of the floor space was...

First off I will say this. Arcades are all cool, any chance you can get out and enjoy old school games like pinball or double shot I am all for that. My review is based upon the service that I had while in there. So I roll in at 6:05 on a Monday night, not knowing this place was even there I had a Groupon to use. Got to the counter and let the person working know I had a Groupon, without hesitation tells me I can’t use it. I ask him why and he states with less than an hour before close he can’t give me that many tokens because I won’t be able to use them in time. I have three other people with me and assure him we will be all wrapped up well before closing time at 7:00 PM. Still tells me can’t do it. So I get he is more than likely just doing what he has been told but the manner in which he spoke and acting was so off putting. So I asked what I could do and he says “well you can buy some tokens I just can’t give you the 80” so I think I buy like 40 or something I can’t remember, but I had already made the long drive out there and didn’t want to let down my kids. Well guess what...6:30 hits and we are all out of tokens, which to me was not shocking but rather than trying to rude about I just took off. I don’t think I will ever come back, mostly based off how the person treated me. I hope they can get some people to work there that can...

(Talking about rythm games) Although had pretty good machines, they were expensive. I'm talking about the rhythm machines because I didn't try anything other than that. (ddr, and stepmaniax).

Although the stepmaniax was in much better condition than the one in Nickel City, it was 4 times the price for the same amount, 2 songs. (1$, compared to $0.25) Plus, even though it was in good condition, it still had some of the same problems as the one in significantly worse condition at nickel city. Maybe it was just because I wasn't as familiar with the machine, but some of the notes were randomly activating and I feel the sensitivity was too high. When I tried to double hit notes it thought I was just holding them. I could be just bad at the game but I feel I'm getting at least decent at it.

This place really could use a fan by the stepmaniax aswell. I was sweating the whole time.

The DDR machine didn't work properly and was in very bad shape, and I couldn't change the note speed because the machine was set to Japanese. The notes were smashed in and I couldn't tell what was going on

Edit: hello yes, thank you for the insight and I understand a little bit better now. Sorry for dunking, and I should have told the person working there. Thank you for paying attention and fixing the issues. If I have problems the next time I go...