Rosie Revolution — Local services in Wilmington

UPDATE seeing as the owner is responsive and clearly cares a lot about their customers, the quality of the merchandise they carry, and their reputation, I am updating my review. I have not been back in the store and probably will not given that it is not my style, but I think people should definitely give it a chance. Thank you for your reply, Elisa, and I wish you and your business the best!

Previous Review I suppose if you have $1000 to spend on a Louis Vuitton handbag, this is the place to go. However, I would skip this place if you’re looking for clothing. Everything I saw could hardly be considered vintage, with Gap and J Crew clothing that most certainly was not more than 10 years old (and overpriced at that).

I went on google to look at other reviews, and was appalled to see that the manager and owner have added their own 5-star reviews in response to bad customer reviews. Anybody who has ever managed a google business listing knows how easy it is to reply directly to reviews, so there is no excuse for this underhanded way of responding to reviews. In my opinion I see this as very unprofessional and a misuse of Google business. It does not instill any confidence in me that they are conducting business...

Although this store has a variety of cool vintage clothing and accessories, the young woman seated at the cashier counter needs some human interaction skills. As my sis in law and I were browsing the store, the young woman never uttered one syllable… never offered to open a case of vintage Enid Collins bags…never inquired if we had questions. She simply glared at us as we walked through. I went to the front display case of jewelry and spent several minutes looking at the contents through the glass. The young woman made mad faces, made grunts of displeasure and generally made it known that she had zero interest in customers in the store. At this point I’d had all the bad attitude I could take and announced to my sis in law that I was leaving, as I had enough of Little Miss Sunshine glaring at me. I suggest that someone in authority have a conversation about customer service with this young woman before you lose all your business. We won’t be back, nor will we encourage others to patronize your store.This took place around 2-3pm on Sunday August 17, just so your aware of who was behind the...

Hello! This message is for Morgan, My name is Eliza Santos and I am the Owner of Divine Vintage Boutique. want to first truly apologize for your experience. This must have been Sunday, my associate just heard some very bad news, She was a complete mess emotionally and was crying and very upset about the news she just heard which I am sure what resulted in your experience. Though this is not an excuse but I definitely wanted to share with you so you know this experience for you or any of my customers is not acceptable. I did bring this to her attention and she apologized also for her action that day. It defiantly was not intentional. I hope you choose to visit us again:). Have...