I bought some items from Miniso but changed my mind. Their return policy states you can return items with a receipt and return with in 7 days of purchase. Which I did two days later. Every thing was still in the packaging. The manager was rude before I ever even spoke a word. She acted as though I was ridiculous for wanting to return something when they do offer returns. She then said because I got the items on sale that she could not give me a refund or exchange because it would be giving me free money. I didn't want a refund for the full price of the item. I only wanted a refund or store credit for the price I paid for 2 items. She said there was absolutely nothing she could do. It should be posted that they do not offer refunds on items that have a discount...
Read moreYou guys should update your hours online. We drove a good distance to come to the store on a Sunday. Seeing that Hanes Mall doesn’t close until 6pm we tried to go into the store only to be rudely told by staff that they were closing a whole hour before the mall actually closed. Disappointed that we couldn’t shop there after driving to come to...
Read moreShop is fine but customer service not the best. Both me and my friend went to this Miniso on different days and experienced the same bad service from a worker. Bad and aggressive attitude, I saw other reviews said the same thing. If you go to this location please look out for this worker since it’s a...
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