My daughter's computer was damaged in a fall. We were in a pinch and needed it fixed. I reached out to Micros Northeast late on a Friday and I couldn't have received better support than I got from John and C.J. I drove 45 mins to get there and they got my computer right in to assess the damage. C.J explained to me what he was doing and why he was doing it, as he visually showed me in the laptop what was damaged. I was in and out in less time than it came to order a cup of coffee at the gas station next door. Knowing we needed the laptop, C.J. provided a workaround to the problem until we could get it back for a longer stay. I can't thank John and C.J. enough for saving the day. I'm not going anywhere else for my computer needs after the superb treatment I received in their shop. Due to their kindness, speed and thoroughness, they earned a life...
Read moreThe connector to my Lenovo laptop's screen had broken. The computer itself was fine, but it wouldn't even boot without the screen connector. These guys did a quick diagnosis and quote and had the repair done in a few days. After I took it home I noticed there was a very minor issue in how they reattached the bezel after the repair - I brought it back, they ordered a new bezel at their own expense and fixed that too. It's been a few months now and my laptop screen is still working perfectly. Great customer service and saved me from spending thousands on...
Read more10/10 best buying experience and customer service. I recently purchased a laptop from the folks at Micros not only did I get a knock out price they also covered the laptop for an additional 2 years on the warranty. I sent the laptop to my niece in Ohio for college. She had been using it for a month and the battery seemed to drain a little quick, I called them up and with no questions asked they had us ship the laptop to them and they replaced the battery at no cost!! My niece loves the laptop and I loved doing business with Micros Northeast they are...
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