Wicked Bagel - Woburn — Restaurant in Woburn

Decided to go here a month ago to get breakfast before heading back to New Jersey and this place hit the spot with it's bagels and I had to review it just for this item alone.

I ordered the French Toast Supreme with Bacon, it's a french toast bagel with cream cheese, the bacon or a different meat of your choice (ham or sausage) and maple syrup drizzled.

That simple bagel sandwich combination was delicious, I did not think cream cheese would go together with bacon and I haven't seen the combo before at other establishments personally. After trying this bagel, I will not question the combo, unfortunately I am too far away to casually come back and order this bagel sandwich again. It was so good it has inspired me to go and recreate it myself.

So I went and bought the ingredients myself and recreated it, I've recreated and eaten this sandwhich about over 7 times already and it's only been a month since I visited, do not sleep on this bagel. The flavors are balanced with sweetness being just right thanks to the bacon and cream cheese. I will continue to make this sandwich and if I could I'd come back here to order this sandwich.

Unfortunately there were some issues I had and it had to do with their baked goods. I had three of their baked goods and that was their berry poptart, maple bacon donut and cookies and cream cookie. All three of these pastries had the same issue of being cold and I don't mean they cold off and weren't warm anymore. I mean when you touch these pastries it feels like they were stored in a fridge. Unfortunately for me this dampened my experience as I like to have warm, heated up pastries.

To start I do not recommend their maple bacon donut, I was hyped to have this donut as I've had it at a different donut shop (duck donuts) and I very much enjoyed it. On top of it being cold, biting into it, it was a dry donut which was pretty disappointing. I've never had a dry donut before but it is not something you want to experience.

The poptart was pretty thick and stuffed with the berry filling and despite being cold was pretty enjoyable however it could've easily have been a highlight for me if it was warmed up.

Their cookies and cream cookie was a blast of sugar and the cookie is very big in my opinion so in terms of value it's pretty good for one cookie. I personally cannot recommend this one due to it being very sweet, I love sweets but this cookie was but much but then again I had eaten three other items that were sweet so my opinion on this specific item may not be the same if this had been the first item I ate.

Overall, I recommend this place for their French Toast Supreme bagel sandwich, it is a must and if I am ever in the area, I will stop here just for this bagel. Again I cannot recommend their baked goods due to them being straight up cold and even then I would only get the poptart again. Maybe it is possible to request for them to heat it up but I was not offered that option when ordering, if you must get these at the very least take them to go and heat it up in an oven at home if them heating up is not an option or unless you like...

The food...AMAZING. The management needs to be fired immediately. I haven't been here in months because last time it took me 30 minutes to get a toasted bagel w/ CC. So this time I ordered ahead online. I get there and there are 6-7 people ordering/waiting for food. There are 5 additional people waiting to pick up online orders. There is one poor woman running the counter all by herself. Taking the live orders, handing out the online orders and making all the drinks. THIS POOR WOMAN!!!! She was doing her damn best and needs a raise immediately!!!! Where the hell was the manager?!?!?!?!?!?!?!?!?! Why was 1 person trying to help 10-15 people by themselves?! How can you open a new location in Watertown when you cant even properly manage and run another location from 7-2? Fire your management, give woman a raise. This is coming from a long time service industry...

I expected better! Here are some not so friendly experience at Wicket Bagel:

1. Customers can get pretty confused with the entrance doors -there are two. The employee entrance door comes first, so any customer can get confused with the situation.
2. Their bagel choices are very limited unless you opt for a fancy option and pay $9-$10 for a bagel sandwich.
3. I asked for the coffee creamer, which stays inside the fridge for obvious reason. So I asked an employee to take it out for me. Rather than gladly doing that he gave me a strange look and asked me in return to help my self. The male sales rep also appeared unfriendly. The management should train employees to be more friendly and welcoming. It felt like I was in a wrong place...