the treatment from abs (manager on the night on 16/11) was disgusting. yes we were offered a refund for the karaoke room but that didnât take away from the fact that me and a friend were turned away for being âtoo intoxicatedâ when we simply werenât. I encourage you to rewatch the security footage and see two friends trying to find a karaoke room in an establishment theyâve never been in before, NOT two disorderly patrons. Iâll note that friends watched as guests made the same mistake but for some reason me and my friend were barred?? now I was given the option to meet my friends at the venue then leave from there but given I had chipped in for THREE HUNDRED DOLLARS worth of karaoke I was going to sit and watch my friends enjoy the karaoke that I, once AGAIN had paid for. it seemed that abs didnât care for any explanation, just wanted me and my friend out of the establishment. I repeatedly told her I had ran to the venue for a booking from felons, hence the sweat so maybe that was taken as the âproofâ I was too drunk? I donât know but seriously her adamance to kick me out felt very much personal. and absolutely hate to pull this card but being autistic nights out arenât something I frequently do for obvious reasons making this even more disappointing. my disability (reluctantly) was noted to abs and the security guard incase this was part of the misunderstanding but once again no explanation was good enough. so much more I could touch on but seriously disability aside I have never been so disrespected. I will say though one of the bartenders (young male with dark bob length hair) was exceptionally kind, even when the resolution was being kicked out his kindness went above anything the rest of the...
   Read moreWe're from interstate and really wanted to give Netherworld 5 stars as they support small artists, there was an awesome selection of games and the food was decent vegan fare. Bartenders were also friendly and the bald man with lots of tattoos was lovely and served people quickly.
Unfortunately, the customer service from the Asian girl at the diner was so poor that our group was confused why she was working there. (Only mentioning her race for management identification, half of us in our group are also Asian.) She snatched the buzzer out of our hands and when we asked politely for cutlery (as she hadn't refilled the cutlery and was just standing there glaring at everyone in her vicinity like she was forced to be there) she rolled her eyes at the person who asked and angrily stocked the cutlery... Like girl, we just wanted to eat why are you taking your crap out on customers????
90% of people there were amazing but there were also a few people walking into other patrons blind drunk and bashing their shoulder into many people. From other reviews it sounds like they would usually be quite strict about this so maybe we were just unlucky that night.
(Please note that I have severe social anxiety and am autistic and one person in our group has a mobility disability. We came here thinking it was inclusive and we would feel welcomed.)
Really would like to come back again in future for other markets but felt so overwhelmed by these interactions that we likely won't. Which is a shame as we loved the market, games, food and...
   Read moreNetherworld, a clandestine delight, beckons with its nostalgic charm. An internal struggle arises as I'm torn between keeping this haven a guarded secret đŤ and acknowledging its brilliance. This extraordinary place has etched itself into the fabric of my favourites for an extended period.
It exudes an unparalleled ambience of good vibes and good times, a sanctuary of nostalgia that transcends time. The events hosted here are nothing short of spectacular, contributing to an atmosphere that feels like a continuous celebration of joy. The people within these walls effortlessly synchronize their vibes, creating a harmonious community of like-minded enthusiasts.
The staff at Netherworld deserves a special mention for their remarkable dedication and helpful demeanour. Their commitment adds an extra layer of warmth to the overall experience, making every visit memorable. â¨ď¸ The intricate blend of nostalgia, vibrant events, and friendly staff makes Netherworld a standout in its league.
Thus, the time has come to break the silence and acknowledge the brilliance of this hidden gem. Netherworld deserves the credit it seldom receives, and it's high time to let others in on the secret that makes this place extraordinary.
Crazy taxi is endless...
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