Sage Yellowfin Southbank — Restaurant in Brisbane City

We were gifted a Groupon coupon to dine here. The coupon was for the seafood platter for two and two glasses of wine. We dined on a very busy Friday evening. Despite this, service was acceptably prompt and very friendly, helpful and efficient. The seafood platter consisted of one large piece of battered barramundi, one blue swimmer/sand crab, one bug tail (split and mornayed), four oysters naturelle, four scallops (grilled on the half shell), four chilled king prawns, one large slice of smoked salmon, four moderate sized clams/pipis, a serving of salt and pepper calamari some chips all served on a green salad. The fish batter was quite dark and a little doughy but the fish itself was well cooked. Prawns were succulent and flavoursome except for one which was quite soft and watery. Of course, when there are only four, that is a 25% fail. Scallops were acceptable, if a little dry. The oysters lacked juice but otherwise appeared and taste fresh and appropriately flavoursome. Sand crab was succulent and full of flesh though a little bland an, of course sand crab is always a lot of hard work. Given that sand crab is quite cheap (I think the current market rate would not be more than $15/kg for this quality), a second one on a platter for two would not have been a big ask. The bug tail was flavoursome though slightly dry. Calamari was quite good, as was the smoked salmon. The clams were also good, though two per person seems a little niggardly.

Now to dessert. My partner ordered the sticky toffee pudding and a flat white with low fat milk. I ordered a panna cotta, after identifying with the waitress that the flavour was raspberry, and a strong black coffee with a shoot of Frangelico.

So, here is where things began to really go wrong.

Firstly the coffee was served before the dessert with a quite significant delay between mine arriving and my partner's turning up. When hers did finally arrive, it was stone cold. After managing to bring this to the waitress' attention a replacement coffee was arranged. In the mean time desserts arrived.my partner was happy with hers but mine was nutella flavoured rather than raspberry. The waitress was once again notified and arranged to replace it with the correct item. She also offered to allow me to consume the one already served, which I attempted to do but did not finish as it was not too my taste. Eventually, the correct dessert arrived but I found it not to be satisfactory either. Though the flavour was quite good, the density and general texture were wrong. Panna cotta should not have straight sides as this one did (this is an indication that too much gelatin has been used, there should ideally be enough gelatin to just prevent collapse but no more). The texture should be silky smooth. This one had a somewhat grainy texture. Perhaps acid in the fruit somewhat curled the cream? The attached photo gives some indication of this...

We had a group booking of 20 for my birthday at 6:45pm on Friday 26th September and unfortunately the whole experience was very disappointing.

Service was extremely slow. A trainee was left to manage our large group on a busy night with no proper support. Drinks took far too long and when we tried to order at the bar we were told to go back to the table and wait.

The cocktails were overly sweet and overpriced (a margarita tasted like lolly water) and my order for a $155 surf and turf platter was mishandled from the start. After waiting over an hour, with staff repeatedly saying “just a few more minutes”the platter finally arrived. It was very small for the price, scallops were raw, tentacles undercooked, and it carried an unpleasant fishy odour. If you look at last weeks review of this platter with great compliments, you can compare the photos and see that my platter was inconsistent, food was missing and a smaller portion.

To make matters worse, when I went to the bar to ask about the delay, another customer mistook me for staff and tried to place an order with me. That was embarrassing and shows how poorly the floor was being managed.

Our table spent over $1,000 for the evening, yet no apology, discount or goodwill gesture was offered — only that they would “take the platter away.” We left at 9:30pm feeling frustrated and let down, especially as I had elderly family members with me.

Presentation of dishes looked nice, but the service, food quality and value for money were far below what should be expected. Very disappointing for a...

Unfortunately we have to rate our meal a 2 star and probably would have had a better meal at local fish and chip shop at a fraction of the price.

Considering on your website you state you “serve the best quality seafood”. We did not receive the best.

We ordered the Hot and Cold seafood platter and were left dissatisfied with the quality and deceptive quantity for $165.

we had to ask where our natural oysters were. The waitress attended to this very promptly the oysters were fresh but very small. the tiger prawns were NOT tiger prawns and had no flavour at all. The rice lacked flavour and had the texture of a packet microwaved rice. There were supposed to be 4 prawn skewers. We assumed this would be 4 individual skewers. However it was 2 skewers with 2 prawns on each. the clam in tomato sauce tasted like a dolmino’s jar sauce you get from the supermarket. the fish was ok. But again lacked flavour. the crab in wonton shell was over masked with the whatever it was mixed with and had a mushy texture. the scallops, bugs and chips were nice.

We were not given a lemon water bowl to wash our fingers until we had finished our meal.

No one asked how our meals were. If they had, we would have given this feedback face to face.

We were seated in the back corner and noticed the table was uneven due to missed floor tiles.

Unfortunately we will not be dining at this...