Pho City Vietnamese Authentic Restaurant — Restaurant in Brisbane City

On night of June 27, 2025, my wife and I were very disappointed with the food at this restaurant. We felt we wasted our money on poor-quality pho and Hue vermicelli. The pho noodles appeared to be made from pre-packaged dry noodles, reminiscent of instant pho, which is unacceptable. The owner should know better than to serve such low-quality noodles instead of fresh-made ones. These dry instant noodles become mushy when overcooked and hard when undercooked, and their taste is nowhere near that of authentic fresh pho strands.

Moreover, the soup tasted like a diluted seasoning mix. I could barely eat three slices of beef and a few meatballs before leaving all of the liquid and unappetizing noodle strands behind. This was one of the worst bowls of pho I have encountered in my 35 years living in Brisbane. It's hard to believe that this restaurant has such a high rating star online; it feels like the reviews may be misleading or fake. They do not deserve their current rating star. Or it might be new owner to manage which runing business by stupid traditional idea: “capital less, profit more”

The location of this restaurant holds great potential, but unfortunately, they use the name "Pho City" for advertising, which is misleading and does not reflect the quality of their offerings. Australia is easily provides access to beef and bones for cheap price for cooking. so I question why they run their...

!!!HORRIBLE CUSTOMER SERVICE!!! This place does really good food don’t get me wrong but I’d rather eat at a place with bad food and pleasant customer service than a place with disgusting customer service and good food. My friends and I work not far and we love going on lunch and getting pho together, however every time we have something to say about the rude workers that run the place. On three occasions I’ve seen the main man of the restaurant raise his voice at one of my friends, they charge us for plastic containers when we just spent $14 on Phò and my final experience with this god forsaken business is that he was going to make me spend $15 to be able to purchase on EFTPOS - I eat here all the time!!!! The restaurant it’s self is horrible to look at but it either needs to be shut down or some serious err evaluating needs to be done on their attitude - won’t ever be...

It gets a 4 from me for the food - good, fresh and usually doesn't take too long. I really like the Combination Pho but they really need to not be so stingy and provide 1 lemon wedge each bowl. However, service can be really poor though - I had to wait over 40 minutes for 1 serve of spring rolls. I did chase it up 3 times but the waitress just repeated "Spring Rolls" and went back to the kitchen. She didn't acknowledge me when she came back out. On the third time, she dropped bowls and chopsticks over my shoes (under my chair), didn't apologise or acknowledge me once again and dopily went away. I had to chase up the guy at the counter to help me on the 4th go!...