The Boundary Hotel — Restaurant in Brisbane City

Overview: The Boundary is an old established pub located on Boundary Rd in the heart of the West End dining and entertainment precinct. It is part of the Australian Venue Co group, which offers a rewards program called "The Pass" that allows you to earn points and convert them into dining vouchers.

Food: My wife and I visited on a quiet Tuesday night when all pizzas were priced at $15. We ordered the Quattro Formaggi with extra anchovies and mushrooms, and the Fresca pizza with salami and fresh rocket. Both pizzas had simple arrangements with limited toppings, which actually enhanced their flavours. They were fresh, tasty, and had crispy bases. We also ordered a garden salad for $8, which was a refreshing start to the meal with a tangy lemon dressing. Overall, we enjoyed our meals.

Service: The service at The Boundary was exceptional. The staff were fast, friendly, and efficient. We used the app for ordering, although it was a bit challenging to make modifications to our order. Despite that, our drinks and food arrived quickly and in the correct order, with no delays. The staff served us with a friendly smile, and we couldn't have asked for better service.

Atmosphere: The venue offers multiple dining areas, including a rooftop beer garden that would be pleasant in summer but chilly in winter. We chose to sit downstairs in the narrow outside area of the pizzeria, which had a relaxed and laid-back ambience. The acoustics were good, making it easy to have conversations. However, it was a bit cold despite the heaters placed on the walls. The decor had an interesting industrial style with high brick walls, stone floors, and steel furniture. The seating was comfortable, and the table was spacious enough to accommodate our drinks and dishes. The only downside was the poor lighting, which made it difficult to read the paper menu without a phone torch.

Cost: While drink prices were steep, we found the Tuesday "Pizza Night" to be good value for money. Our total bill for two drinks, two pizzas (one with extra toppings), and a salad came to $72. Considering the current hyperinflationary economic climate, we appreciated the affordability of the deal.

Toilets: The venue had ample clean toilets available both in the pizzeria downstairs and in the rooftop beer garden. They were clean and well-maintained.

Parking: Finding parking in the area proved to be a bit challenging. Most street parking is restricted to two hours before 7pm, which can be inconvenient. We eventually found a space in the nearby "Soda Factory" car park, where we could enjoy two hours of free parking.

Summary: Our overall experience at The Boundary was pleasant. The booking process was simple, and our table was ready upon arrival. The staff were super friendly and polite. The ambience was relaxed and casual, and the Tuesday night pizza deal offered good value for money. While the drink prices were high, the "Pass" membership rewards program can help offset some of the costs. The venue had ample clean toilets, but parking in the area can be a challenge.

Memo: At the bottom of the hotel's website, there is an "acknowledgement to country" statement along with flags representing Aboriginal and Torres Island, and the rainbow "pride" flag. However, the Australian national flag and the state flag of Queensland were missing,...

After my experience at the boundary hotel written below, manager Paul reached out and performed a full formal investigation. The care and time that he put into this case really changed my opinion on the business. I really appreciated my review being taken so seriously and seeing that it was used to help improve the business.

BEWARE YOUNG FEMALES AT THIS BAR IT IS UNSAFE My friends and I had visited on our first night in Brisbane and had high hopes when we came to this bar. Unfortunately, we were pursued by another male customer who became physically and verbally aggressive when we asked him to leave us alone. This individual called us “cnts”, “btches” etc. as well as flashed his rear and kept grabbing my friend without permission after repeatedly asking him to stop. We approached staff immediately and asked them to get him to leave as we were afraid for our safety at this point. Two security members then took him outside where we could see them conversing with him for 10 minutes, smiling while talking to him. After 15 minutes, this customer remained outside and my friends and I wanted to leave. We asked another staff member if we could leave out the back and he referred us again to the same security guard. The security guard denied our request to leave out the back after telling him we felt unsafe as this man was waiting for us outside. The security guard made us walk out the front door, past this man while he yelled further slurs at us. The man was able to see us walk down the street and we felt very worried that he was going to see where we were walking to and would follow us. We talked to 4 different staff members this night regarding this incident and not one made us feel listened to or safe. My group is extremely disappointed in this experience as it shows this bar’s priority for keeping the business of disruptive abusive customers over the safety of women. Do not...

Left my stuff inside after going out for a smoke close to closing, went back to my table where I left my stuff on w permission of 2 other seccies including the one who told me to leave it there in the first place, only to have a third seccy clearly in a bad mood say I'm banned for life.

So much for any positive reviews from earlier sounds like you maybe weren't so looking forward to serving me again, didn't feel very welcomed either.

So, if you like rules enforced arbitrarily enforced about being able to reenter after going outside to smoke to retrieve belongings a sec said I needed to leave inside if I wanted to have a smoke, then being told by a different seccy when allowed back inside then tells me I'm banned for life. For doing nothing than retrieving the items I'd left in there and head off anyway, but apparently a ban for life is appropriate for reentering to grab the stuff I left inside before going outside for a smoke, as I was also instructed to do so if I wished to have a smoke outside.

So if you fancy arbitrarily enforced rules applied more or less on how a specific sect is feeling, that or and 16$ pints though then here's the place for you.

Yeah thanks to reply to the earlier review when I had nothing but nice things to say about the staff and seccies, but I didn't feel very welcomed back Boundary thanks for the wishes earlier though, but I dunno a ban for life from one seccy in a bad mood after following the instructions of two others, that didn't feel too welcoming or like you'd be keen to serve me soon.

Have some god damn consistency in your rules so you don't end up banning more people for life who just did what one seccy told them only to have another tell you you're not welcome back.

And would it be too hard to give a reason for why I'm banned from this establishment I've been a patron of for years until...