CHAIPOINT by Bombay Bar — Restaurant in Melbourne

The most horrible Indian food have had ever in Melbourne. Located in Southern cross station on the 1st floor. We saw combos - 1 curry with rice for around $14 and 2 curries with rice for around $17. We took 2 plates of 1curry with rice, with Chicken tikka masala and mild chicken butter masala. Both the curries were terribly sweet and Chicken butter masala was tasteless. Chicken pieces were not well cooked. We couldn't complete our plate. On complaining they said that food is cooked according to Australian taste buds. I really have doubt if they too could complete it satisfactorily.

Staff member behaviour was quite friendly.

Ambiance was not advisable.

Not at all suggested!! Indian customers should be told about the...

We specially requested them if they can make FRESH chai, they said yes we make fresh chai…. Which was not the case Chai was like it had been already made 2-3 hours ago in bulk.

We all know the flavour of freshly made chai and flavour of chai that is made and kept in bulk for hours.

The point is if customer specially requested if they can make fresh chai , they have two choices no and yes but they served chai which seems that had been made and kept for long time in bulk and was not good in taste( 80% water) . They could have avoided this bad review by staying true to their customer.

Definitely won’t be coming back...

Wish I could give zero stars for this place, very bad customer service. Asked for poori Cholay, was even happy to pay extra how much every you charge me, but yet the lady was so adamant saying Cholay will only be served with rice, really? Do you even have any common sense? It's my wish I order what I want to eat, not your business to tell me or force me to eat it with rice or any thing you want to sell. After got served aloo poori, aloo seemed soo sour and slimy looks like 3-4 days old. Now it all makes sense why was I told I will not be served Cholay poori. Pathetic...