Flour and Stone — Restaurant in Sydney

This was the first time we visited Flour and Stone after I've read about their Pain au chocolate in reddit. We like to try different patisserie stores on the weekend. At first, I was reluctant because of the location, since it would be a challenge to find parking in that area. But we did go to see and explore.

There was a paid parking just adjacent to the store $9 for 0.5h. We decided to get takeaway and head into the store. After queuing for sometimes, the staff addressed the lady few line in front of my wife to go to the other store for take away (I didn't quite hear it but I decided to go down and see as there was people queuing). Not long after, my wife came to the takeaway store saying she was sent there by the staff. As she saw there wasn't any pain au chocolate in the takeaway store but there was one in the dine in, she rushed back to the store trying to get it but with no luck as the customer in front of her already got it.

When I was served in the takeaway store, the staff said they didn't have the product that I was looking for and told me to go to the other store. I told him that I was sent here for the first time and if he can get it from the other store as they persist I can't transact over there?

The male staff was trying to defuse the situation by offering almond croissant instead. I ended up going into the dine in store to talk to the lady about my experience and say that there should be a sign to help customer understand their abrupt system.

She pointed out that there is indeed takeaway sign over there. I insisted that there should be a sign on the dine in store too as customers, especially first timer will not expect this and ends up spends time queuing first before they were told to move to the other store.

The way of they are doing their service is unusual. May it be because space constraints etc. This contributes to negative experiences for first timer. I feel disappointed to be ping ponged between two stores and ended up not getting what I came for.

The value for money isn't great either. There are many comparable businesses offering similar products at this price point with arguably better accessibility and less hassle.

I just don't get their 2 ways systems, and that's fine. But please do put a clear standing sign on the dine in store to direct customer to the other store as relying on staff to check people on the line...

Flour and Stone Bakery in Woolloomooloo, NSW, is a culinary oasis that truly deserves its five-star rating. From the moment you enter, you are greeted by a warm and inviting atmosphere, accompanied by the irresistible aroma of freshly baked goods.

The bakery's display case is a feast for the eyes, showcasing meticulously crafted pastries, cakes, and breads that are a testament to the bakery's commitment to quality and flavor. While their famous lamington steals the show with its perfect balance of sponge cake, chocolate coating, and cream filling, Flour and Stone offers a delightful selection of pastries, including croissants, scones, and tarts bursting with seasonal fruit.

The friendly and knowledgeable staff adds to the experience, providing excellent service and expertly guiding customers through their delectable offerings. The bakery's dedication to quality extends to their coffee, which is expertly brewed using the finest beans, ensuring a memorable coffee experience.

In summary, Flour and Stone Bakery in Woolloomooloo is a haven for pastry enthusiasts. With its warm ambiance, impeccable pastries, friendly service, and exceptional coffee, it offers an unforgettable experience. Whether you're indulging in their signature lamington or exploring their range of delectable treats, a visit to Flour and Stone is a delight for the senses. Prepare to be captivated by their culinary creations and leave with a satisfied smile.

P.S. I even bought the book just to get the carrot...

Went to Flour and Stone specifically to try the Lemon Dream Cake slice. We were told it would be ready in 20 minutes and to come back to the takeaway store. When we returned, we were disappointed to be told they had sold out. This was frustrating as we had waited and followed instructions. We ended up getting an almond croissant and panna cotta lamington instead. Thankfully, a table had just freed up in the main cafe.

The almond croissant was huge with a generous amount of almonds on top but lacked frangipane filling and was average overall. The panna cotta lamington, however, was outstanding. The panna cotta mix seemed to be spread throughout the sponge, making it creamy and moist while still fluffy. The jam filling was beautiful and the texture was very different from a standard lamington.

As we were enjoying our desserts, we noticed a whole Lemon Dream Cake being brought from the takeaway store into the cafe, which was confusing since we had just been told they were sold out. We were finally able to buy a slice, although it was a steep $14 AUD. That said, it was worth every cent. The sponge was juicy and full of lemon flavour, with fluffy toasted meringue on top and thick dollops of lemon curd. Every bite was heavenly and it was easily the best lemon cake we have ever had.

Special thanks to our blonde waitress with glasses who was very kind and welcoming. Despite the earlier miscommunication, the service at the cafe...