Restaurant Brunnauer — Restaurant in Salzburg

While exploring Salzburg today, my husband, 11-month old baby, and I visited the fine dining establishment Restaurant Brunnauer. It was a tucked away, white linen-cloth type restaurant with the choice of a fixed price lunch, which we opted for. I wasn't sure how we'd do this with a baby with us, but they immediately accommodated us and offered our baby a high chair when we asked. The servers all seemed nice enough, and we got put in a dining room with just one other couple. Our baby did quite well during the meal, mostly eating from our hands and fingers and being pretty happy and observant. The food was beautifully presented and delicious.

My irritation came, though, during the two times I took my baby to the bathroom to change her diaper. I had to bring the stroller into the bathroom so I'd have a safe place to keep her when washing my hands. No changing table was there, so I ended up changing her on the floor on a changing pad I had. A woman who I later realized was the restaurant manager came in and gave me a disapproving look (those looks transcend language) and said there wasn't enough room for a stroller in the bathroom. I gave her a hard stare, said nothing, then continued changing. She left and came back when I was done changing and started obsessively cleaning every area she saw the changing pad and the stroller wheels touched. She was being passive aggressive and rude, but I chose to ignore her.

Later on towards the end of our meal, I knew the baby needed another change, so I brought her into the bathroom to change her again. And once again, the manager came in and this time, she said, this is a restaurant where many people will be using the bathroom, and having nappies in the rubbish bin would prove to be quite unpleasant for the other guests. She even told me she removed the used nappy that I had put in the bin earlier. Like I cared? I kept changing the baby, and she just stood there and watched me change her. It was once again, passive aggressive and rude, but what else was I supposed to do? I had to change my baby, and there was no where else to do it. The manager asked if I had a place in my diaper bag to store the used nappy. I said no. She asked if I could take it outside. I just ignored her and didn't say anything. Finally, she insisted she take the used diaper, and so I handed it to her without saying anything. Then, after putting my baby back in the stroller and washing my hands, she went through the same fruitless routine of trying to manually hand scrub every area she saw the stroller or the changing pad on.

Restaurant managers are supposed to make guests feel welcome. She made me feel extremely unwelcome, and it was clear she was not a fan of babies or families in her restaurant. Sure, we could have chosen not to dine there, but our baby was well behaved the entire time, and we gave the restaurant revenue. Shouldn't she be grateful and hospitable and treat us well instead of being a passive aggressive, condescending twat? She's an awful host and someone who probably prides herself on only being around other...

BEST fine dining experience to-date! I am very happy my husband took me to this restaurant for my 30th birthday as it is now my favorite restaurant to date in every way possible. The food was incredible, you can tell their products are of the highest quality and well sourced. We had a good pumpkin soup to start and as mains I had the lamb (well done as I'm pregnant) with olive risotto and artichokes and my husband had a medium Styrian beef steak with truffle risotto and wild broccoli (I tried it and I have to come back to Salzburg just to have my own steak as soon as I can!) - so juicy and tasty and well prepared, simply mouth watering. The Austrian red wine recommended perfectly complimented the dinner and my apple-carrot juice was a perfect aperitif. I also tried the caramelised white chocolate ice cream which was perfectly smooth and chilled. The staff (every single one of them and we were served by 4-5) were very friendly and professional, making us feel very welcomed and always available. The atmosphere was also very pleasant with good decor with all things being white and having a clean look. This restaurant is one of the reasons I would come back to Salzburg because it just is that worth it. Highly...

Fünf Sterne geradeaus - mehr geht nicht.

Die Lage: Das Lokal liegt zwar direkt neben der Straße, aber man fährt gerne mal daran dabei. Parkplätze vorhanden und ich glaube auch ausreichend für das kleine Restaurant.

Das Essen: Die Gerichte sind auf absolutem Top-Niveau. Ich hab vor lauter Genuss gar keine Bilder gemacht. Ich hab das 4-Gänge Menü gewählt und auch das austauschen von Vorspeise und Hauptgericht war absolut kein Thema. Vor der Vorspeise kam noch ein Gruß aus der Küche - Butterfisch - mega gut! Vorspeise: Beef Tatar - noch nie gegessen, hier lieben gelernt. Sehr schmackhaft und gut zu essen. Der dazu gereichte Wein war köstlich und es kamen nicht die klassischen Weine auf den Tisch sondern auch die ein oder andere in Vergessenheit geratene Besonderheit. Zwischengang: Languste - könnte eine Mü länger drinnen sein, weil es schon sehr glasig war Hauptgang: Kalbs-Kotlett mit Spargel und Trüffelnudeln. Frisch geriebener schwarzer Trüffel und hier nicht gespart. Das Fleisch war absolut köstlich und butterzart. Nachspeise: Vegane dunkle Schokomousse mit Himbeere, eingelegtem Rhabarbar und Pistanzieneis. Zum Schluss gabs dann noch einen Gruß aus der Küche - Ein toller Abschluss!

Die Getränke: Der Aperitif war bei zwei von uns ein Bier und wir Mädels wählten einen Wermut - toller Geschmack! Wasser und Wein gabs für uns während des restlichen Abends. Beim Wein haben wir uns ganz auf den absolut kompetenten Sommelier verlassen und alle Weine passten... bis auf einen - der war zur Vorspeise bei einem von uns etwas zu sauer. Wir haben es höflich angemerkt und das Feedback wurde mit Freuden und Dank angenommen. Traut euch, aber bleibt höflich, wenn euch was auffällt! :)

Der Preis: Wir haben uns zu einem besonderen Anlass für das Restaurant entschieden, einfach mal so geht man da wohl eher nicht hin, da es nicht ganz billig ist - aber jeden Euro wert. Die Gerichte bewegen sich zwar hochpreisig, aber wenn man sich eine Hauptspeise und ein Dessert oder gemeinsam Vor- und Nachspeise gönnt, dann ist's auch in Ordnung. Was halt auch kostet sind die Weine. Ich kenne den Final-Preis nicht, da ich eingeladen wurde. Aber für vier Personen, vier 4-Gänge Menüs, zwei Flaschen Mineral, 2 Flaschen Leitungswasser und mind. 8-10 Gläser Wein waren glaub ich gut über 500 Euro Euro fällig. Das Menü lag zw. 89 und 98 Euro. Das Glas Wein um die 8 Euro.

Last but not least: Das Ambiente und Personal: Top-Niveau. Alle freundlich aber nicht steif. Ehrlich, kompetent, herzlich und freundlich. Großes Kompliment an den Sommelier der am 01. April bei uns am Tisch war und an alle anderen Service-Kräfte. Wir waren höchst-zufrieden!

Gerne mal wieder, wenn ein besonderer Anlass...