Hopferl.Wien — Restaurant in Vienna

I wish I could say I had a great experience here, the food was good but smaller portions than other traditional restaurants, the waiter was awful. It's a very small & cramped place, there are 2 waiters & we were seated but no menus given. Then we were ignored for 40mins! My husband was ready to walk out while the same waiter organised payment for tables next to us on each side, behind us & even cleared tables next to us - never once acknowledging us & ignoring our pleas for a menu. Eventually he came to our table & asked what we wanted, we told him no menus & he slapped them down rudely & walked away. He came back & took our order, food arrived pretty quickly. We both had Veal Schnitzel & it was smaller than other places, tasted good, potatoes accompanying it seemed reheated many times but there weren't many potatoes anyway & a single piece of lettuce was the "salad". When it came to paying, the waiter demanded we pay him a generous tip, argued with my husband who wasn't going to pay ANY tip & held my husband's credit card hostage!!!! The waiter refused to accept his behaviour wasn't tip worthy, expected every tourist to pay him generously when he verbally pressured them. Because we didn't give in he insulted our country (Aussies) & sarcastically told us we'd have a bad time in Vienna (we'd already been in the city 2 weeks & had a fine time). We have tipped generously at other venues when deserving, this guy deserved nothing. I don't recommend this place, frankly ANY traditional restaurant is better than this...

Slightly above par food than other places in the city centre, good flavour and profile, and kitchen performance, however unattentive service and lacking in portion given the price.

Garlic soup was a pleasant surprise with rich flavourful and creamy texture, I did not expect it to be green with all the herbs but to my surprise it was strangely complementing it. would have preferred the croutons on the side, and a garnish to top off the presentation.

Grotsl was a fair performance however potatoes could be crispier, slightly more meat content to enhance the flavour rather than just salt. Maybe it has waited in the window slightly longer and it has become a little bit cold on serving, but generally a good experience with this.

Goulash was a better one with a good performance. Although a bit too salty, the dish gave a good flavour alongside good texture of the beef stew. Dumplings were shaped slightly weirdly (guessing cutting corners to save time) like hash browns... but generally a warm and satisfying dish, living up to its expectations. Could be better given the price.

Overall a fair performance from the kitchen, with an unattentive service, food was acceptably ok to an austrian standard however if you want a better overall experience, you will find them outside of the...

We were a bit rushed because we had a reservation at a museum, and at one point we found the place pretty empty, so we went in. At first, the waiter was nice. The food wasn’t bad.

However, when it was time to pay, due to the language barrier, he added several items that we didn’t imagine would be included—like mayonnaise and ketchup, each of which was almost two euros. On top of that, I believe in bad faith he charged us for parsley potatoes at almost six euros each, listing them as a potato salad, which is usually served as a side with the typical Viennese dish, Kalbswiener, and which was already quite expensive compared to the average in Vienna.

We spent several days in Vienna, eating at places ranging from inexpensive to expensive, but in all cases, the schnitzel came with a side. Like in other places, they just give you the bill without details, so it’s not easy to argue, but if anyone reads this, I consider it a scam and there are a thousand better or at least more honest...