Zum Schwarzen Kameel — Restaurant in Vienna

Please do not eat here as the wait staff are racist. I (person of color) went with my friend (white) for breakfast, about 45 minutes after opening. As with any European restaurant that offers outdoor seating, we asked if we could sit anywhere, in which we were told yes. After sitting, we waited for about 8 minutes and were not provided menus. The restaurant was not busy when we arrived, since it was so early. There were about 3 other tables already there. My friend got up to grab a menu. We noticed that people who arrived after us were seated and provided menus. About a minute after grabbing the menu, the waiter came by to ask her if we needed a second menu. When we were ready to order, I waived at the guy who was standing next to our table and can see us clearly, and we were ignored. Again, other tables who had arrived after us were seated, provided menus, and had their orders taken. We left after 15 minutes of waiting. After reading other 1 and 2 star reviews, there are other people with similar experiences.

Notice that the restaurant is not disagreeing with any of the reviews. Typically, restaurants can comment on reviews, apologizing and saying that they will utilize the feedback for future improvement. There is not one comment from the restaurant for this purpose.

If this does not persuade you to not eat here, then consider that the prices might be very expensive for a basket of bread. There are other places in the area, Cafe Mozart, Segafredo, etc, with significantly better prices and just as delicious (not that we would know what the food here tastes like as we were never served).

If you are still reading and thinking this is about money, we walked in with Louis Vuitton bags after making a purchase. This store is located next to several luxury and designer stores, with in a maximum of a 2 minute walk. So clearly this has nothing to do with the appearance of customers who may or may not have money.

There might be another particular word to describe the wait staff, but that is not appropriate to be used in a review forum.

I suggest eating literally anywhere else, as this seems to be the only restaurant in the heart of Vienna, surrounded by a significant amount of tourism, that offered...

Schwarzes Kameel, located in the heart of Vienna, is not just a restaurant but a historic gem that dates back to 1618. Renowned for its unique blend of traditional Viennese cuisine with a modern twist, this iconic spot is a must-visit for anyone seeking an authentic taste of Vienna's rich culinary heritage.Upon entering Schwarzes Kameel, you're immediately struck by the elegant yet welcoming ambiance. The interior, with its Art Nouveau influences, combines history with sophistication, offering a dining experience that's both luxurious and comfortable. The outdoor seating area is equally inviting, perfect for people-watching and enjoying the vibrant atmosphere of Vienna's first district.The menu is a testament to the restaurant's commitment to quality and tradition. Each dish, from the classic Wiener Schnitzel to more contemporary creations, is prepared with the utmost care and the freshest local ingredients. The Belegte Brötchen (open sandwiches) are a particular highlight, offering a delightful array of toppings that are both inventive and delicious.The wine list deserves special mention, featuring an extensive selection of Austrian and international wines that perfectly complement the menu. The knowledgeable staff are always on hand to offer recommendations, ensuring that each meal is paired with the perfect glass of wine.Service at Schwarzes Kameel is impeccable. The staff are attentive without being intrusive, providing a level of service that enhances the dining experience. They are well-versed in the menu and the history of the establishment, adding a personal touch to the meal.In conclusion, Schwarzes Kameel is more than just a restaurant; it's a piece of Vienna's history. Its combination of exquisite cuisine, elegant ambiance, and exceptional service makes it a standout dining destination. Whether you're a local or a visitor to Vienna, a meal at Schwarzes Kameel is an experience to...

This place was very happening, even on a Wednesday night. Reservation is highly recommended, although we were able to snag a same-day reservation.

Our experience started a bit choppy - upon arrival, there was no hostess to check you in. The place was very disorganized, which is ironic for a society that follows strict orders. Although we had a reservation, we had difficulty flagging anyone down to check-in for a table. Once we got seated, the service did become much better.

The restaurant offered both tasting menus (72.50 euros and 98.50 euros) and a la carte. Since we weren’t too hungry, we decided to order from the menu. For appetizers, we both enjoyed the intense beef soup and the ham dish. The presentation on the ham was outstanding. Both dishes were delicious but met expectations (I guess it is hard to surprise our palates given we are from NYC).

For entrees, we went with the most traditional Viennese dishes - schnitzel and beef goulash. I didn’t have a very good experience with goulash when I visited Prague a while back. The goulash here, while it didn’t change my mind much, was better than the experience I had in Prague. But okay to skip unless you are a big goulash fan. The veal schnitzel was surprisingly light and flavorful. The portions were huge tho, so it can easily be shared by 2.

The sommelier helped pick out wines that paired well with our dishes. At the end of the meal, our bill was 120 euros with two appetizers, two entrees, and four glasses of wine (plus the cover charge of 4.5 euros each). From the pricing standpoint, this was definitively a great experience. But did the food here blow my mind?...