This was my second time visiting this place. The first time I had Schnitzel and Gulash, which were pretty good. This time I had Tafelspitz which was very very good, and a moderately good fried chicken. However, there are two big issues with this restaurant, which has made sure that I will never return to this place again.

1. The tafelspitz (32 euros) has an option where you could add 14 euros so that two people could eat. We were three people, we ordered tafelspitz for two, and one other menu. Naturally this is what we expected.

But the waiter charged us 64 euros for two tafelspitz, as well as the third menu, and said that we ordered two tafelspitz, and that we should have ordered “one for two” as if I don’t know how to speak English. Dude, I am a native english speaker, and I know what I said. I said A tafelspitz for TWO. Which means two people. The waiter tried to blame us for ordering the wrong thing although it was clear he was the one who misheard. If it was unclear, it was his job to double check, which he clearly did not do.

2. Although the mistake cost us much more than we expected, we still tried to tip the normal amount (between 5-10% as the people who lived a long time in Vienna have recommended). We did not want to ruin the evening. The first time when I visited this restaurant this did not happen. But this particular waiter started to “teach” us as if it were my first time tipping in Vienna saying “usually tipping starts with 10%” and “recommended” (although not putting the payment through until we agreed to 10%) we do that.

Having conversed with many native Austrians who have lived in Vienna for a long time, I KNEW, and have never experienced the waiter REQUIRING guests to pay “at least more than 10%” as the normal tip rate is between 5-10% at the maximum. But knowing we were not satisfied with the service as the waiter was the one who took the wrong order, it was absurd that he was requiring that we pay at least 10% tip for the restaurant. If you took the wrong order, this was not the amount of tip you deserved.

I had no intention of ruining a good evening, so I just opted to pay and leave, but really, this was the worst experience of dining in Vienna, since we felt we were ripped off and had to end a good evening with good food with a sour after-taste.