The Novel — Restaurant in Bruges

Horrible place.

Coffee was alright (dark roast so it tastes quite burnt) but the service was absolutely terrible. Waited 15 minutes outside in the drizzling rain for a table and when we wanted to use the toilet while waiting, they told us to buy a drink first while a table ain’t even available for us. When a table opened up, they gave it to someone else who just came because they came in a bigger group and asked us to wait for the 2 person table. The bigger group got seated immediately. After buying a drink and standing outside in the cold, the barista grudgingly told us to use the toilet and give the key back immediately.

Would not recommend for both the coffee and the service, better off...

We came twice. Coffee (americano and latte) was very nice. They serve with a small cake which is good too. I deducted a star as their pour-over was disappointing (I had it twice). It’s their most expensive drink and I wasn’t impressed on my second visit. Massive channeling (which makes for poor extraction) in the v60 (looked a mess) was very disappointing. They also forgot to give a slice of cake too. For the price, I expected a bit more attention (as the first time I had it, it...

There's no half measures here guys. Today I had the best coffee that I've had in the whole of Europe at The Novel. It was divine. The atmospher was cozy and welcoming on a wintery day, the staff were friendly and charming. The apple cake was out of this world and the hot chocolate was a chocolate block to melt in warmed milk. It was above and beyond. It's worth traveling back to Bruges just to be able to visit these guys again!!...