The Balkan Mediterranean Restaurant — Restaurant in Banff

Waste of money and biggest rip off. Service was terrible, and this place is very pricey for extremely underwhelming food.

Food: We ordered the Chicken Solvlaki and Arni Lamb Shank baked with feta and Vegs for main and for appetizer, the Spinach and feta pastry. When they brought the appetizer, the spinach and feta was cold from the inside and it had only 2 small pieces with a bit of argula. For our main, they didn’t get our order right and forgot to add on ( the Feta and vegs ) for the Lamb so they took it back to get it “fixed”. This was for Christmas Eve and supposed to be the highlight of our evening. Except my husband just watched me pick at food while he was waiting for them to bring the correct order . Horrible experience. For the Chicken, one of the skewer was so so small, when they brought my husbands lamb I asked if I can get a proper skewer and the gentleman saw and agreed. The chicken and potatoes were undercooked. The lamb after was still tasteless and cold and the vegs were also undercooked for that as well. I have attached the picture of our food, for 47$ that’s the tasteless lamb and 29$ for my skinny undercooked chicken meal.

Service: The waitress barely checked in the table, it took a while to order and then after when the food came in, we were waiting around to let her know of the incorrect order. Both of us were very unhappy and maybe she realized and just avoided us altogether. She would fly by to see other customers but didn’t pay any attention to us. Also we weren’t done with the app as there was still salad on it but she came by and took the plate thinking we are done.

Absolutely not worth the money. You are better off eating McDonald’s or anything else honestly. I absolutely would not return here or recommend this to anyone . We still paid a tip regardless as it was Xmas Eve and out of courtesy. We did let our waitress know that we weren’t happy at which she said “you should’ve let me know”. The truth is we did let her know and when we did she started ignoring our table so.. lesson learned and never returning.

To the restaurant: this is extremely disappointing as we were celebrating our Xmas Eve And expecting it be special. It turned out to be an absolute nightmare and we ended up getting pizza on our way home. There is absolutely no justification for terrible quality of food (also just have a look at the quantity for the price being charged) and such horrible service. Please do better by...

I had the pleasure of experiencing Stewart's hospitality service recently, and I can confidently say it was nothing short of exceptional. From the moment I arrived, it was clear that Stewart takes great pride in providing top-tier service. The staff was incredibly attentive, warm, and professional, ensuring every detail of my visit was carefully considered and tailored to my needs. As both me and my partner were Vegan and when we first looked at the menu there wasn’t much option for us but we really wanted to experience Greek night! Stewart’s service apart was the personalised attention I received. He went above and beyond to anticipate my needs, offering vegan recommendations, (we just wish the bread didn’t have milk in it as the hummus was so delicious and it would have been great to do it in bread) prompt responses, and a genuine willingness to ensure my experience was seamless and enjoyable. The atmosphere was great as we went for Greek night.

Stewart’s hospitality doesn’t just meet expectations; it exceeds them in every possible way. The commitment to excellence is evident in both the service and the overall experience. If you're looking for an outstanding example of what true hospitality looks like, Stewart's service is the benchmark. I look forward to returning and highly recommend it to anyone in search of an...

⭐⭐⭐⭐⭐ (almost 5 stars, but one lost to the chili pineapple drink 🥲)

Me and my friends did a quick day trip to Banff, and stumbled upon what I can only describe as a foodie side quest reward: this hidden gem in Banff! 🎉

We started with the loaded fries and the duo dip combo (beetroot hummus + tzatziki = the dream team). Honestly, I would’ve been fine just living off that… but no, our stomachs had other plans.

For mains we went all in: Alberta beef platter (chef’s kiss 👌), roasted chicken (juicy enough to bring a tear to your eye), edamame falafel (surprisingly life-changing), and the lamb wrap (like a warm hug in food form). Everything arrived hot, fresh, and absolutely delicious.

The staff? Super friendly—like, “should we be best friends now?” friendly. Bonus points: lots of halal options, so everyone in our group left happy and full. 🙌

The only plot twist? The chili pineapple drink. Imagine being betrayed by fruit. 🍍🌶️💔 Wouldn’t recommend.

Overall: highly recommend to friends, family, strangers, your mailman, and maybe even your enemies (so they’ll be too full and happy...