Bubble World Coquitlam — Restaurant in Coquitlam

The first time I came here with friends, they ran out of pearls and didn’t bother telling us until after we had received our drinks. The bubble tea here and at its other chain locations is mediocre at best, with lots of powdered artificially flavored drinks. We also ordered takoyaki and some other food as well but weren’t impressed.

I left glasses here two weeks ago, and phoned to make sure they were found by staff. Staff said they put them in their lost and found box. However upon return, I was greeted rudely by the waitress who at first snapped at me saying that there was nothing found at the restaurant and seemed more interested in the customers behind me, of whom actually planned to order. I insisted that the glasses should have been there to which her response was to go speak to the payment counter, this dismissal being ten times quicker than my tedious journey to the restaurant in the first place. I inquired further and discovered that said glasses were gone. I was showed the empty box and came to the conclusion that someone must have thrown or taken my custom prescription glasses and no staff member bothered to investigate further into the issue or keep track of who must have taken it.

Now a hundred plus dollars in debt, I would not come back here or recommend this place’s service to anyone. If you decide to come here and may run the risk of forgetting something valuable like most people might experience within their lifetimes, leave it at home to be safe. :)

P.S. plz stop using coffee mate or powder in your milk tea, the most simplest and basic drink ever known in the realm of bubble...

Was out in Coquitlam Centre area and decided to have the rare Covid19 dine in experience at Bubble World. Understandably, expecting limited seating area, as it turns out, it is more setup like a food court arrangement. Orders are taken as you walk in, than you are given a table number to seat. There were no sign in sheet for COVID19 contact list. When order was ready for "pickup" you will need to go to pick up area and pick up the take out container food on the tray (self served). When you finished with the food, you will also need to put away the garbage on your way out (a garbage bin was setup at exit of the dine in area). During the entire time we ate there, we did not see anyone coming out to the dinning area to clean up (sanitize/disinfect) the tables. Lucky for us, we were there early, before dinner rush, and we had our own alcohol spray to clean the table before having our meals on it.

Quality: 2/5 - food was lukewarm, feel like it was left over food reheated, there were no side dishes that normally accompanies with the meals when dinning in. Service: 2/5 - what service? It was self service. Cleanliness: 2/5 - on the surface, it seems clean, but when taking a closer look - another story, not recommended for dinning in

Total damage: $55 (include prepaid tip - min. tip when paying with Debt 12%)

Return: Not for a long while.

Note: zero social distancing was observed at this place, lots of people coming in to order, or for pickup, all standing in the same area...

Generally a fan of bubble world as I’ve been to and tried various locations across the lower mainland over the years, generally a 5 star experience. For context I’m generally an easy reviewer (unlike some folks who seems to rate everything with unreasonable expectations and lack of empathy). I try to be considerate of circumstances and usually round up the stars to 5 or 4 at least but this was just disappointing.

Ordered via SKIP the dishes to a hookah lounge (pardon the blue lighting on the pics, had no choice) with clear instructions for 2 sets of utensils for my Kung Pao Chicken with side rice/vegetables and my 2 drinks (1 hot milk tea with pearls and 1 cold milk tea with coffee jelly (50% sugar and less ice).

The cold drink ended up being full sweet (for sure not half sweet). The hot drink arrived as a cold drink (not cooled off but literally the cold version despite the invoice indicating the hot version). I only received 1 set of plastic utensils and only 1 bbt straw. I’m really hoping this was a one off mistake and would have left it there but the Kung Pao chicken was Kung Pao onions (literally vegetables). I had to hunt for the chicken and found maybe 3.5 tiny pieces if you could even call them pieces. Not a pleasant experience. The flavour/seasoning was good but very disappointing portion of protein.

Will try them again someday but not soon, hopefully I can come back and update this for a 5...